How can I get my headset mic to work?

Discus and support How can I get my headset mic to work? in XBoX on Consoles to solve the problem; I have read through many troubleshooting guides but none have fixed my problem. When I plug in my headset, my computer recognizes it and will show me... Discussion in 'XBoX on Consoles' started by Logan Cook, Dec 12, 2022.

  1. Logan Cook
    Logan Cook Guest

    How can I get my headset mic to work?


    I have read through many troubleshooting guides but none have fixed my problem.

    When I plug in my headset, my computer recognizes it and will show me a popup for dts sound plus, I click the headset prompt and close it.

    But when I'm in a call or party nothing picks up any sound. Also the microphone troubleshooter doesn't pick up sound either. I would think that the mic is broken, but it works on Xbox, and my old computer. Another thing is, my computer will pick up sounds it makes like other people speaking but no anything through the mic.

    Can anybody recommend something I could do?

    :)
     
    Logan Cook, Dec 12, 2022
    #1
  2. brandiesel1 Win User

    How can I get the mic on my headset to work

    Check your NAT under settings. If it is strict or moderate it may prevent them from hearing you. You need your NAT to be open. Resetting the router can fix that.

    Whenever this issue happens to my son, it's what we do and it fixes it.
  3. StevenK_M Win User

    How can I get my headset mic to work?

    Thanks for keeping me posted, Logan Cook.

    If your headset did not work on another app, then this issue is most likely with the headset itself. It could be a hardware related problem so, you might want to reach out to your headset manufacturer and seek for further technical assistance.
  4. Davis_8 Win User

    How can I get the mic on my headset to work

    Have you tried using the headset with another controller? Another thing to check is if it is fully plugged in by removing it and pushing it back in again. I would personally use another controller to test out to see if maybe it is not the controller.
  5. Logan Cook Win User

    How can I get my headset mic to work?

    Hey StevenK,

    the headset that I am using is wired, and it's a HyperX cloudstinger , I was using Xbox on a windows PC, but my headset wont work with apps like discord either.

    Sorry it took me so long to respond,

  6. StevenK_M Win User

    How can I get my headset mic to work?

    Hello Logan Cook,

    Thanks for reaching out to Microsoft Community. I'm sorry to hear about this issue on your headset.

    If I may ask, were you using a wireless headset?

    May I also know what make and model your headset is?

    Were you running Xbox on a Windows PC?

    Have you also tested your headset microphone to another app and see if it worked?

    In the meantime, please check these articles and see if it helps. Troubleshoot audio problems in parties on Xbox | Xbox Support; Troubleshoot problems with party audio on Windows | Xbox Support

    Looking forward to your response.

    Regards,

    StevenK
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How can I get my headset mic to work?

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