How can i get my fifa 23 progress on xbox across to new series s

So i need to upgrade under xbox one fifa then how do i get it one xbox s as it hasnt appeared under my sons sign in like his other stuff has thanks

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

According to EA support:

“ All progress you make or content you acquire within FIFA 23 Ultimate Team (including players, items, coins, FIFA Points, match record, and leaderboard placement), as well as all progression in VOLTA FOOTBALL will transfer from PlayStation 4 to PlayStation 5 and back, or Xbox One to Xbox Series X|S and back. Progress within all other modes including Online Seasons, Co-Op Seasons, Career Mode, Pro Clubs, etc. will be specific to the console you are playing on and won’t transfer between consoles.”

He just need to make sure that he is signed in under the correct Microsoft account. For your reference, you can check this link:

https://www.ea.com/games/fifa/news/fifa-23-dual...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

So if fifa 23 was bought via the disc and down To xbox one we can't carry progress over , is that correct . Sorry im not very technical thanks

Oh, no worries, even if it's a disc that shouldn't be a problem as long as you're signed in under the same account.

If it's not showing up, you may need to reach out to EA support, Kim as they may need to check his in-game account.