How can I get my Ethernet to work ?

Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

I'm here to help.

I hope everything is going well and thank you for reaching out.

This support is intended to answer questions about the use and configuration of devices.

I am sorry you are experiencing this issue on your PC.

Please try these steps.

1. Check your network settings.

In Windows Settings (Start Menu, Settings), go to Network & Internet.

Click on "Ethernet" and make sure it is turned on.

If you see an error message, try troubleshooting your connection.

2. Troubleshooting:

Restart your router and modem.

Try a different Ethernet cable to rule out a faulty cable.

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in response. I am just a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Best regards.

Hi, yes :c
Probably the disc drive is defective and need to be replaced

I hope that you can get the console inspected and repaired as soon as possible

Don't hesitate to reach the community forums if you need help in the future
For now take care and have a good day

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this JDN.T

I don't like to give bad news, but as you say. It seems to be a problem with the disc drive.

I can suggest some things, just to cover everything from your side. They're optional, if the issue persist you may need to get your console inspected and repaired in the closest authorized retailer or where original parts are used

A. Power cycle the console
1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

B. Do a factory reset but keeping games and apps
Open Settings > System > Console info > reset and then select keep my games and apps

C. Perform an offline update for your console.
In that way Xbox system will be installed from scratch.
For this you need a USB and PC to format it and transfer files provided in the link below (with detailed steps and requirements):

https://support.xbox.com/help/hardware-network/...

Hi,

Thanks for the help. Unfortunately it didn’t work

I’ve came to the conclusion that I may need to get it fixed

Once again thanks a lot

my controller turns on and vibrates but the button just flashes and doesnt connect it used to connect before i removed it as a device