how can i get my epic games account back event tho i was hacked dads wasn't notified of...

Hello, Aidan N. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

I’m sorry to hear that your Epic Game account has been hacked.

If you’re not able to log into your account by using the “Xbox” option on the Epic website in order to change your password, it is recommended to contact their dedicated game support to further review the options you may have, Aidan.

You can contact them by clicking below:

https://www.epicgames.com/help/contact-us

I hope you can get your Epic Games account back.

Thanks for reading me,

Arturo.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

my epic account was hacked and they changed my email and password, how do I recover it?

How i back my Facebook account no e-mail access so how i achange the password

Hi bnbn5656565helpaccount,

Welcome to Microsoft Xbox Community Forum. I understand that your account has been hacked. I understand how frustrating it can be to lose access to your account and I understand that this needs immediate attention.

I would like to inform you at the beginning that Microsoft account recovery is managed by a completely automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity.

For this case, it would be best to reach out to our live support for further assistance since this is already outside of our support boundaries here in the Community. You can reach our live support through these steps below:

1: Go to: Contact - Microsoft Support

2: Provide a brief description on the concern then click on "Get Help"

3: Click on "Contact Support" that appears at the bottom of the results, below "Recommended articles" section

4: Select the Products and services of your concern and Category

5: Click Confirm

6: You should then be presented with the options to either "Chat with a support agent" or "Request a call from a support agent". Select your preferred option and provide the details asked.

Do take note though that our hours of operations for our phone team are (All U.S. Pacific Time):

Monday to Friday: 6:00 AM to 10:00 PM

Saturday to Sunday: 7:00 AM to 6:00 PM while the chat team is 24/7

Kind regards,
Marrion

Oh , after adding this question , I had found the link to do that , so I chat with an agent. He had been there for like 40 minutes and I answered questions he asked me to create a fresh new account in the end and connect it with an email address. He had said that it will be most likely that the data of the account which has been hacked will be transferred to the new one and the old one will be delete afterwards. Then he gave me a set of questions to answer and when I was done he said he has contacted the escalation team for further investigation and he told me to provide an email where the team will contact me. he said that it would take about 24-72 hours to finish up and then I'll be sent the results on the mail I provided. However, it has been more than 72 hours and I am hopeless for a mail now please assist me.

Thanking You,

Leximetron.

I may be in the same situation. I am the Dad, and I have an Epic Account. My son's account is under my account. When I log into Epic, it logs into my account. My son does not have a direct account account to log into. So how how do I redeem the gift card under his account, not mine?