How can I get my cloud

Hi 500,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues saving your progress in Forza Horizon 4. Since you're referring to cloud storage, are you getting error code 0x80830003?

If yes, this error code is not related to your local storage but on your "cloud saves" storage. If you are playing Bethesda games or other games with large save files, there is a high chance that you already reached the limit of your cloud storage.

To fix this issue, you will have to permanently delete some of your saved files from the cloud to free up space. You may choose some of those games that you already finished or you're no longer playing. To do this, follow these steps:

On Home, select My games and apps.

Highlight the game, press the Menu button​ ​​on your controller, and then select Manage game.

In the menu on the left of the screen, scroll down to Saved Data, then highlight the saved data for your gamertag on the right and press the A button on your controller.

You'll be prompted to confirm the deletion of this game save data

Select "Delete Everywhere"

Note: this will delete your local and cloud saved data from the game that you will choose, it can no longer be retrieved once deleted.

Regards,

Alvaro

Okay. If you're using an Xbox 360 console, you will need to have first an Xbox Live Gold so you can access cloud. If it's an Xbox One, all you need to have is an Internet connection. Once you have gold, you will need to enable the cloud storage by going
to SETTINS > SYSTEM > STORAGE > CLOUD > ENABLE.

I have purchased XBOX Live Gold for three months on the basis that I could store my profile in the cloud, but when I go to System > Storage > Cloud > Enable I get the message SpikySamdpiper3 gets.

How do I enable my cloud storage? If it is not available in the UK how do I cancel my Live Gold Subscription and get my money back, as I was lied to about being able to use cloud storage?

LJ

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. The Cloud cannot be manually accessed. May I know why do you want to access your Cloud?

Thanks so much, however my question is : I have no access now to my owned games, my Xbox is basically obsolete as I can only access cloud gaming! I cannot get back to my Xbox games or Home Screen and cloud gaming is the only function available. How do I get my Xbox home and games back??

If they are in the cloud, can I get access to them? If so how? If not, why the bloody heck not.