How can I get my account unbanned?

Tayler Schade · Dec 8, 2022

Please Xbox if any of you ambassadors or anyone can answer me it would mean a lot. I’ve had my account since I was 6 years old. Now I am 17 years old and about a month account it got perm suspension . I made an appeal since I was eligible but didn’t know why I was banned so I kinda just made up stuff. Now once I figured out why I was banned I saw all the reasons and have 1 or 2 evidence pieces for each one that I was false accused. I sent a message back to that same email I got a message from and send them pictures as well. It’s been 2 weeks and still never got an answer. I would just like to see is there a way I can talk to someone who works for Xbox/ Microsoft or someone that can get my account back. Because I have many evidence pieces proofing I’ve done none of the things and if anything was someone else. Thank you for the people that read my message and have a good Christmas.

:)

NickeyD1121

how can I get my account unbanned

DylanButterworth3

How can I get my account unbanned I will never do it again

xC0MM1SS10N3Rx

yea sadly, this is the one time where my brother actually did it. And he was constantly swearing and being toxic in party/ messages which is what he did to get my account banned

I hope someone from Microsoft sees this and this is like a once in a blue moon kind of situation where my account gets unbanned

KindGryphon

Around 2 years ago exactly I switched to PlayStation so that I could start playing games with my cousins who were on that console. While I switched I let my younger brother who was 11 or 12 at the time take over my account. He had gottten the new Xbox so i didn’t have to lend him mine. Well while I was playing having a swell time on PlayStation my brother was getting voice abuse names white literally every other week for multiple weeks in a town. This would result in my account being banned permanently. Now in 2023 I’ve switched back to cbox to play with my old friends, try halo in infinite and starfield etc. but I can’t even use my account that my father and I have spent thousands of hours and dollars on. All because of my brother. Whenever I try to appeal the ban in the enforcement section, it doesn’t give me the prompt to appeal my ban in anyway shape or form.

PLEASE I JUST WANT MY OLD ACCOUNT BACK IN BEGGING PHIL SPENCER

If the ban was given more than 12 months ago than it wouldnt be able to be appealed.

Only bans that occurred within the last 12 months can be appealed. The appeal process is the only way to contact the enforcement team and they are the only ones who deal with bans/suspensions.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Tyler, I'm sorry about what happened to your Ambassadors account, however as you should know independent consultants and we don't have access to the program or how to know why your ban.

How do i talk to a ambassador

https://answers.microsoft.com/en-us/xbox/forum/...

How can I get my account unbanned?