How can I get logged back into my minecraft account on my ps4?

Yukimura Satō · Jul 30, 2023

I use my Microsoft account for my Minecraft account on my ps4. It logged me out of my account and told me to go to https://aka.ms/remoteconnect , which I did and it told me to put my email address in to login to the Microsoft account, it sent me the code and then it told me that sisu.xboxlive.com was unable to process it. I've tried to figure out how to remove the Xbox account from my Microsoft account and it doesn't let me. I only have the app, so I don't own an Xbox (and I try logging in on the web and it just keeps sending me back to the start of signing in), and I'm not sure why I'm having issues with it now, since I had the Xbox account connected before I added the Microsoft account to my Minecraft account on my ps4. I've also deleted the game and restarted my ps4 to try fixing it. So my question is,

1. How do I remove the Xbox account from my Microsoft account?

2. If that ends up not being the issue, what else could I do?

:)

CarTzy

Hello Yukimura Satō,

Thank you for posting in Microsoft Community.

With regards to your question, no, you cannot remove your Xbox Account from Microsoft.

If you are still getting an error, try to check the Xbox Status page to see if there is an outage in your region and see if there are services that may affect your login.

Reset your network connection by restarting your router.

User a different network connection.

Disconnect from VPN

Connecting to Xbox Live requires ports to be opened. Please reach out to your ISP and have them open the following ports listed below:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
Port 3544 (UDP)
Port 4500 (UDP)

Network ports used by the Xbox network on the Xbox console | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

Bronson Edgar

HI,

I previously had Minecraft on a xbox 1 and was logged into my Microsoft account on xbox. However, I have now switched to ps4 and it will not let me sign in because my account is logged onto my xbox, how can I fix this?

KindGryphon

I tried to log in to my Minecraft account by Mojang login and failed. So I checked my Yahoo mail and noticed I migrated my Minecraft account to Microsoft login, I completely forgot why I did that! Now I can't log in back to my Minecraft because I don't remember the outlook mail I logged. How can I migrate it back? I tried to get the security key but the system is unable to authenticate. If there is no plan to migrate back to Mojang login, how can I get my refund back? I bought the redemption card from the kiosk back in 2017.

p.s. It's new account I made.

"I tried to log in to my Minecraft account by Mojang login and failed. So I checked my Yahoo mail and noticed I migrated my Minecraft account to Microsoft login, I completely forgot why I did that!":

It started being made a requirement so thats probably why.

"How can I migrate it back?":

You cant as far as im aware.

"If there is no plan to migrate back to Mojang login, how can I get my refund back? I bought the redemption card from the kiosk back in 2017":

Odds are you probably cant and if you could it would probably have to be the kiosk company that would refund you since thats where it was purchased originally.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Roco, in this case I advise you to contact the support of Sony Playstation, they should have the appropriate procedures for consoles such as the PS5.

https://www.playstation.com/en-us/support/

How can I get logged back into my minecraft account on my ps4?