How can I fully recover my hacked Microsoft account and stop unauthorized charges,...

Sorry to hear that your account has been compromised, you can try to recover it following steps here:

https://support.microsoft.com/en-us/account-bil...

Please note that here in the forums no one can assist you with this process / tell you the specific email / modify or share account details due to privacy and security policies

To avoid incoming charges / more unauthorized charges I can advise you to contact your bank and ask them to give you a new card and delete/block the current one

Or you can ask them to block all incoming charges from Microsoft

Hi ali bekri,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to recover your account and get a refund for the unauthorized charges. Just a heads up, we are not able to recover your account here since we do not have the option to. However, we do have a special team who can help you recover your account, and I will be providing the steps on how you can contact them later on. As a Microsoft customer support agent, I can assist you with recovering your account and reporting the unauthorized charges.



First, please visit the Microsoft account recovery page at https://account.live.com/ACSR to begin the account recovery process. Follow the prompts to verify your identity and reset your password.



Once you have regained access to your account, please review your account activity and report any unauthorized charges to your credit card company. They will be able to assist you with disputing the charges and recovering your funds.



If you need further assistance, please visit the Microsoft support page at https://support.microsoft.com/en-us/contactus/ for additional contact options and for the recovery process of your account.

Hope this help.

YanYannn
Microsoft Community Moderator

How to recover a hacked or compromised Microsoft account

How to recover a hacked or compromised Microsoft account
Applies to: Microsoft account

What does this guided walk-through do?

Provides steps to help you take back control of your Microsoft account.

How does it work?

We'll begin by asking you questions about the issue you're experiencing. Next, we’ll take you through a series of troubleshooting steps that are specific to your situation.

1

Reasons to think your account has been hacked

There are two reasons you might think your account has been hacked.

• You may have received a message from Microsoft that says, “Help us secure your account”. That means we have seen some activity on your account that is out of the ordinary enough for us to take measures to lock down your account until you can take action.
• You have seen activity such as unauthorized charges, spam being sent to your contact list, unrecognized names in your file sharing, etc.

Hi!

If you can access to your account settings, change immediately your password in order to prevent further unauthorized accesses. These articles provide more information about compromised account:

How to recover a hacked or compromised Microsoft account

How to help keep your Microsoft account safe and secure

Regards

How do I get Microsoft to contact me or me contact them to stop the unauthorized charges?