How can I fix this situation?

Hello Mason P, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry you're experiencing this issue.

Here are some steps you could take to fix this problem:

Restart your device: A simple restart can fix many things

Update Windows: Go to Settings > Update & security > Windows Update > Check for updates to see if updates are available for your device

Update device drivers: Make sure your system's video card drivers are up to date

Update the Xbox and Gaming Services apps: Go to the Microsoft Store app > Library > Updates & Downloads, check if there are any updates available for the Xbox or Gaming Services app

Sign in to the Xbox app and Store with the same account: Make sure you sign in to the Xbox app and Store with the same account you used to purchase the game

Reinstall Gaming Services: Reinstall the Gaming Services app on your Windows device

Reset the Xbox app and the Microsoft Store: Go to Settings > Apps > Apps & features, find the “Xbox” app, and select Advanced options > Reset. Do the same for the “Microsoft Store” application and then restart your PC

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I would recommend contacting Xbox support here:
support.xbox.com/contact-us

Just click "Xbox live" and then "Need help getting access to your Microsoft Account" then choose a contact method.

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com Investigations can take time, so the suspension
could be for something that took place days ago.

Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account.

Hi there,

I'm unsure what you exactly mean with that every account get's locked, what exactly happens and is the console connected to Xbox Live?