How can I Fix the "An illegal state Change was Requested" Issue when trying to sign into...

Hi George, usually one of the methods listed above works
But in some cases we need to perform other solutions if that doesn’t work

Keep me posted

Hi George, thanks for the extra information!

I can suggest you other things in this case:

0. Try signing with your account on the Xbox app, Minecraft launcher and related services on a different PC when possible

1.
Press Windows + X, then click on Windows Powershell (Administrator)

Then type or copy/paste this command and press enter:

Get-appxpackage Microsoft.XboxIdentityProvider | Remove-AppxPackage

Restart your PC and install the recently deleted app:

https://apps.microsoft.com/store/detail/xbox-id...

Finally go to Windows Settings > Apps and Features > Xbox app > Reset and Repair, then restart your PC and give it a new try.

2.
Try these tutorials:

https://support.microsoft.com/en-us/windows/fix...

https://support.microsoft.com/en-us/account-bil...

3. try this (RainingRoses response):

"Try the following options for Windows 10/11:
1. Go to Credential Manager (https://support.microsoft.com/windows/accessing...) > Windows Credentials (not the Web option), select XblGrts|DeviceKey and remove.

2. Go to Settings > Accounts > Email & accounts. Select your account with the issue and verify that the ‘Apps need to ask me to use this account’ setting is enabled. This would especially help if you have multiple accounts as you would have the option to choose the correct account on startup, but you can always change it back to the automatic option if you prefer. You can also try to remove the account from here and re-add it later.

3. Follow this file path: C:\Users\[Your Username]AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
Delete the Accounts and Cache folders, which will be deleted from the Xbox Identity Provider

Note that the highlighted code in this file path depends on your system so may vary.
If you don’t see a particular folder, then confirm there’s no search filters applied and select ‘show hidden items’, or you can just search for the folder in the search bar.
Restart your PC after trying the above steps, so that these properly take effect next time you sign in. It may also help to then reset and repair and/or uninstall and reinstall the Xbox apps where this error occurs."

Source: https://answers.microsoft.com/en-us/xbox/forum/...

Alright,I will try them and im going to let you know how it goes.Will one of these methods work?

Hello,im doing good,thanks for asking

1st question: I recovered my account through the following mail that microsoft sent me



Obviously,this wasn't me,so i tapped on review recent activity,followed the process and my minecraft account was back on my initial email and I managed to get it back.

2nd question:It doesn't happen only when I try to sign in the Minecraft launcher,it is happening across all the Xbox services.

3rd question:I have tried reseting the app of Xbox and the app named Microsoft store,but it did not work.

Im open to further communication!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this George

If you don’t mind please tell me, how did you recovered your account exactly?
Also, is this happening only when you try to sign in the Minecraft launcher?

Or is this happening across all the Xbox services?
(Xbox app, Xbox console companion app, Microsoft store, Xbox.com)

Also, please tell me briefly what did you tried so far to fix this
In that way I can advise you different things or how to proceed