How can I fix audio delay on videos or game clips?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on, also it will remove game clips that aren’t uploaded to Xbox network.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

What about regular game chat how do I fix the issue with that because even clipping video with the record that feature won’t include any game chat audio

this is still an issue, can confirm that the actual forza game clip captures on the xbox one are fine. it's only when they're rendered and uploaded - the resulting mp4 file has the audio delay. has occurred on about ten forza captures, every one has the
audio preceding the video by about two seconds.

Hi, I have recently had this same problem when recording clips on my Xbox One. The audio for two clips I recorded last night were about 2 to 3 seconds delayed from the video. I tried to not let it bother me, but after the problem hadn't seemed to go away
today, I researched it a bit to see if there was anything I could do. What worked for me was deleting the two clips that had delayed audio in them, then I shut off my Xbox, turned it on again and fired up GTA online to record some clips and see if the audio
was synced. I took a picture using the Snapmatic app on the in game phone and took a picture. When you take a picture it gives you a shutter sound when the camera takes the picture. This is a good way to see if your audio is synced. The audio on my clip was
perfectly synced and the problem hasn't come back. I recorded 3 clips today, and the audio is perfectly synced. I'm not sure if deleting the badly synced clips solved the problem or if shutting of the Xbox and unplugging it did the trick, but maybe these tips
can help some of you guys with this issue. I know it sucks having to delete some game clips, but it worked for me and maybe could work for you. Good luck!

- John

Hi DARKOWNAGE97,

Normally, there's no delay when recording clips on Windows 10. It's possible that a corrupted system file is affecting the issue. Have you checked if your computer is updated? Also, does the issue occur to video clips?

In the meantime, I recommend that you turn off the Game bar and Game DVR by going to
Settings > Gaming on your computer, then check if the audio and video are now synced.

We look forward to your reply.