How can i figure out why i keep crashing?

Hi Jared Brown2,

Welcome to Microsoft Community.

Would you mind providing more information on this issue?

• What is the detailed hardware information of the device?
  
  Description of Microsoft System Information (Msinfo32.exe) Tool - Microsoft Support
  
• Have you tried doing a full driver clean before you install the driver for your NVIDIA hardware?
  
• Other events or log files related to the crash issue, such as event logs in Event Viewer or minidump files?
  
  Event Viewer | Microsoft Learn
  
  
  
  
  
  Read small memory dump files - Windows Client | Microsoft Learn
  

The performance of the hardware and the possibility of compatibility are factors worth considering.

If possible, you can try to perform further tests.

• For example, the test disables the independent graphics card, and only keeps the frequency of the problem in the case of the integrated graphics card.
  
• Or connect your discrete graphics card to other Windows devices to see if similar problems occur.
  
• In addition, it is also an option worth considering to reduce some graphics settings in the game and observe how often the problem occurs.
  

If you have any other supplementary information on this topic, please feel free to let us know.

Thanks for your patience and understanding!



Best Regards,



| Microsoft Community Support Specialist

Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

The minidump log indicates that the cause of the BSOD is "nvlddmkm.sys" which is an NVIDIA driver.

Uninstall the current graphics card driver using DDU tool, go to the nvidia website and search for the driver before the last one released, download and install it.

https://www.nvidia.com/en-us/drivers/

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I imagine they`re frantically trying to figure out how much of the crash wreck they can salvage to appease angry gamers.

Mine keeps doing the same thing and I can figure out why.

Yeah I did all that......I even looked up a video on YouTube to restart my series X but keep all my games and apps but it still crashes on me. So yeah I'm gonna have to get a hold of bungie and figure out why their game keeps crashing on my Xbox when no other game does that. Well thanks for the help, hopefully they can help me because I really don't feel like spending another $500 for a new Xbox......