How can I contact Microsoft fraud department

Good day!



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Respectfully,



Microsoft Community Moderator

Hello Karen,

Thanks for the reply,

Can we confirm if you are the organizer of the Family group?

The family organizer can add people to Microsoft Family by just following the steps on this link: Add people to your family group - Microsoft Support.

Should this person who tried to make a purchase and joined your family is someone you do not recognize, please alert the organizer and have them removed from the group.

Regards,

Someone "Joined" my Microsoft Family and then tried to purchase gift cards

Hello Jekyll,

Thank you for posting in Microsoft Community.

We understand that you've been a victim of fraud. We would like to assist you with your report to ensure this will be addressed by the right team.

1. Can we ask the details about the fraud activity that have happened?
   
2. May we know when and how it have happened?
   

We look forward to your response.

If you have other clarifications about this matter, you can get back to us by replying to this post.

Sincerely,



Microsoft Community Moderator

Hello!

I'm an independent advisor and a member of the Xbox Community.

I will be glad to help you.

Unfortunately, it is not possible to share means of contact such as e-mails or contact numbers in these forums.

What problem do you need assistance with?

Best regards.