How can I connect my new account to my Minecraft or recover my old one?

Hello Crimson909,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble. Just to clarify, on what platform do you play Minecraft?

If you play in PlayStation, I'm sorry to say this but there is no way to unlink your Microsoft account without signing in. Each Microsoft account can only be linked to one PSN account and vice versa.

If you lost access to the account, you will have to recover it using the account recovery form. https://go.microsoft.com/fwlink/?linkid=2288285

You can follow this guide on how to fill out the Microsoft recovery form https://support.microsoft.com/account-billing/h...

Regards,

Belle

I can make a new microsoft account with the same email but will that make it impossible to recover my minecraft account?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Felix, this process of linking the new account with Minecraft or the games you had in your account would be done if the account had been recovered, they would move everything from the old account to the new one.

As you mentioned that Microsoft's own support was unable to recover your account, unfortunately you won't be able to link to Minecraft.

Hi Adarxha. My name is Kyle and I'm an independent advisor.

When a Microsoft account gets hacked, you must act quick to recover it. If it's not recovered in 30 days, or the account's security information is changed, it is sadly not possible to recover the account.

Additionally, if your Minecraft account was hacked before Microsoft account migration, it is too late to recover the Minecraft account at this point.

To protect customer privacy, Microsoft can only help customers verify their account ownership through the online password recovery process: https://account.live.com/acsr

For future reference, here are some tips to keep your account safe and secure: https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9

Hello Gilles, sorry to hear you're having trouble.

For something like this you'd have to talk to support via https://support.xbox.com and click on contact us.