How can I change my username back since someone changed it? I cannot even contact Minecraft...

Hello crispycredit,

Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.



For this, the best approach is to submit a ticket with Minecraft Support here: Submit a request – Home



As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question, and have a great day!

I'm Samy an independent advisor. Welcome to the community. How are you?

Can I change my username?

Users who have a Mojang account or a Microsoft account can change their username for free at www.minecraft.net/en-us/profile. Click Change next to your profile name.

If you have an older account and you sign in with your username, you need to migrate to a Mojang account before you can change your username. Minecraft support is unable to assist with changing usernames as system is set up to be self-service.

How often can I change my username?

You can change your username once every 30 days. When you change your username, your previous name is saved for 37 days. This gives you an additional week to change back if you change your mind before your previous username becomes available to anyone else.

In this case, I suggest you to change your account email and password. If your username was changed, probably someone took control of your account and changed it.

Since you can still sign in to it, you did not lost access to your Minecraft purchase. Purchases cannot be unlinked or transferred to another account.

This is probably just a bug or sync issue, since on thursday an offer went live for people who purchased Minecraft for Java or Minecraft for Windows in the past to get the other version free.

Try to uninstall Minecraft Java and the Minecraft Launcher and try to sign in again. If it does not work, try to download the Launcher for Windows 7/8 on the Minecraft website.

If it still does not work, I would recommend you to contact Minecraft support and see if the hacker did something to your account. Only they will be able to help you.

I hope you understand.

Hey Sam24313,

I'm sorry you're having issues with your name on Minecraft. Microsoft cannot help with Mojang Username changes, but can assist with Xbox Gamertag changes and if that is what Mojang meant, the link to change it is here: How to change your Xbox gamertag | Xbox Support

According to the Minecraft help website that J​amie posted, Minecraft Support cannot help users change their names , the system is set up so that users can change their usernames. You can change your username every 30 days if you want. Minecraft Support also cannot assist with a username that is unavailable nor a username with less than three characters

Worst case, you can try to change it via your Mojang account on the 38th day and see if that works. if it is a bug, then Mojang are the only ones who can fix it. I know they sent you here, but I would submit a ticket.

Doublecheck your have changed your name back, but it doesn't show as the gamertag, here's a help article explaining the difference. The Differences Between Gamertag vs Username – Home (minecraft.net)

Hello. I already changed my password twice. The problem i am having is that around 2-3 years ago i bought Minecraft and have been playing it but all of a sudden it says my account doesn't have it and its not showing up in my purchases. Recently I wasn't able to login with my microsoft account because it says it doesn't have it anymore. I think the account got hacked and changed. Please get my Minecraft back. I already contacted Minecraft and they said i have to contact microsoft. My minecraft username is ajisuppose. Also my Xbox username also changed and i cant login anymore. I can only play bedrock. Thank you.