How can I change my linked EA account on my Xbox account?

Hi Connor

Sorry to hear about that, however, the only way to unlink your Xbox profile to your old EA account is to log in on that old EA account first.

So since you're not able to log in on that old EA account anymore, you would need to reach out to EA so they can manually do it for you.

You may refer here: https://help.ea.com/en/help/account/unlink-gami...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I’ve tired ea help they asked me for all my info and I gave it to them and they said it was wrong even tho I always write down me info to anything I use my email with I spent thousands on apex legends now I can’t ever play on my account again because of that reason ea is a bad gaming company

Again, the EA account was not compromised. The Xbox account was. I am not allowed to link my EA account to the Xbox account because my Xbox account is linked to the hacker’s EA account.

I understand that Xbox can not change how EA links accounts (although frankly they should be able to) but EA is not allowing me to disconnect the hacker’s EA account because, in their eyes, I am editing someone else’s account, which is not allowed.

So my account is just stuck in limbo. I have no options unless I get someone high enough in EA’s customer service that they can override the fact that I’m editing someone else’s account, and based on my conversations so far I don’t think that’s likely. The closest thing I have to an option here is to cancel my Game Pass subscription which I also do not want to do.

i just used an older ea game like burnout paradise to change the ea login, that broke the link on my sons older account. not sure if it can be done now but when you sign into an old ea game on xbox you have to also sign into and ea account and can change account within the game settings, sometimes that is.

Thanks but that’s no help. When you sign into a child account in EA app there are no settings to adjust for that child. In my own EA account I can link my Xbox account as you suggest but that doesn’t help my children.

As a test I changed their Xbox account birthdays to 18 but they still get the same error.