How can I buy a game as a gift without getting oops contact customer support on my screen ?

Hi there! My name is Stephanie and I'm more than happy to help you out!

According to the official Microsoft website: https://support.microsoft.com/en-us...ft-store-ca603a8a-7123-3fa1-d1e8-4043f75f2f31

Please follow the steps in the interactive tool to troubleshoot the error.

If the steps didn't work, kindly get in touch with a Microsoft Xbox agent as they have the tools to properly review this case:

https://support.xbox.com/en-US/contact-us

Kind regards,
Stephanie

Hi there,

What Xbox model do you own? Have you checked to see if your cable isn’t broken? Does your cable fit normally in the console and are there any obvious signs of damage to the console? Before it stopped working, did you notice any weird noises that could come
from the fan?

I would suggest clicking this link to see some solutions, or contact the Support Team using the number on this page: https://support.xbox.com/en-US/help/hardware-network/console/console-wont-power-on

I hope this helps!

Yes I am, smoothly it's just like... All the gift items and what not that I had from buying the game is lost now and no idea how to contact support to get it back.

Please don't make duplicate threads as it's against forum rules.

You already have a thread HERE

Hi Cal! My name is Stephanie and I'm more than happy to help you out!

Please follow these steps according to Independent Advisor RobinsonSilvestre: https://answers.microsoft.com/thread/047491a4-82bc-431f-9237-0e644fa8ec31

"1-Access the Microsoft contact us at this link.
https://support.microsoft.com/en-us/contactus

2-Click on Windows and then click on "Get Home support"

3-Write a brief description of your request or issue in the box then click the "Get Help" button.

4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

5-Select your Product or Service. Choose a Category then click Confirm

6-Lastly, choose a support option"

Kind regards,
Stephanie