How can I add my children to be friends on Minecraft?

Hi Kirby, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, let us review if all these options are enabled:

Using the Xbox Family Settings app on your mobile device, enable Multiplayer for Minecraft.

In the Xbox Family Settings app:

Go to Settings > In Enable Minecraft > Select Allow this game.

Turn on Multiplayer to let a member play online with others

Enable Clubs so that a member can create and join Minecraft Realms servers.

To download the Family App: https://www.xbox.com/apps/family-settings-app

Then, check his account privacy settings:

Please, enter this site:

https://account.xbox.com/settings

On the Privacy Tab, allow "You can communicate outside of Xbox Live with voice & text"



Then, switch over to the Xbox One/Windows 10 Online Safety tab:

Allow:

"You can play with people outside of Xbox Live"

"You can add friends"





I hope this helps.

These are children enrolled/managed by my parent account. Their tablets are setup to use their Microsoft account in Minecraft but are unable to add friends.

first check if the minecraft account his using on his phone is the same as his microsoft account or is link to it, then go to a pc with windows 10 and launch the xbox companion app, log in it using his microsoft account and search for his friend there.

Crickets. No suppott from Microsoft or the Minecraft group.

It is already a home console and children can play 2 Minecraft games for which I redeemed codes on my account but they cannot use Explorers pack add-on. Only I can see it in my account.