How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD...

Discus and support How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD... in XBoX Games and Apps to solve the problem; My purchased Puzzle packs have disappeared. Specifically Galapogos, State flowers 1, 2 and 3, HELP c235e4af-a8f7-48ed-acf5-2346a962b969 Discussion in 'XBoX Games and Apps' started by Nani X2, Jan 25, 2023.

  1. Nani X2
    Nani X2 Guest

    How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD...


    My purchased Puzzle packs have disappeared. Specifically Galapogos, State flowers 1, 2 and 3, HELP

    :)
     
    Nani X2, Jan 25, 2023
    #1
  2. Northern Lass Win User

    When are you going to put more puzzles in Microsoft Jigsaw?

    You can purchase puzzle packs with the in game currency, have you purchased all the puzzle packs available?

    There is a new jigsaw pack added every month.

    Also have you tried the custom puzzle mode where you can create a jigsaw using one of your own photos?
  3. Nani X2 Win User

    How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD bars.

    That would restore solitaire games, perhaps

    It did not bring back nor show my purchased jigsaw puzzle packs.
  4. DeniqL Win User

    How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD bars.

    Have you tried signing out and in as well as repairing the app?
  5. DeniqL Win User

    How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD bars.

    Hi,Nani! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Are your packs nor appearing under the Restore all paid downloads button?
  6. Daeima Win User

    Microsoft Jigsaw

    I currently have 5 puzzle packs that I bought with game gold....they will not download.

    All of my other packs were no problem & downloaded promptly.

    Any ideas for a fix? Totally enjoy Jigsaw, it's a great way to relax.
Thema:

How can I access Jigsaw puzzle packs that have "disappeared?" All were purchased with GOLD...

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