How can I access a backwards compatible game with my current profile?

Discus and support How can I access a backwards compatible game with my current profile? in XBoX Games and Apps to solve the problem; I recently purchased Lost Planet 2 on my Xbox one through the game store. I have the physical disc but my Xbox is old and doesn't always register the... Discussion in 'XBoX Games and Apps' started by Canadianbard, Mar 14, 2023.

  1. Canadianbard
    Canadianbard Guest

    How can I access a backwards compatible game with my current profile?


    I recently purchased Lost Planet 2 on my Xbox one through the game store. I have the physical disc but my Xbox is old and doesn't always register the discs I put in it. Upon booting the game up though it keeps asking me to sign in to my old Xbox 360 profile which I cannot access because I do not have access to Xbox live and because the email associated with that profile is most likely no longer in service. Even then I wouldn't be able to remember the email since I haven't used it since school.

    What's weird is that I was able to play the game previously with my current Xbox One profile. I remember that I had to restart the game entirely because my Xbox 360 profile was not (and still isn't) on the Xbox One and as such my previous progress had not been transferred to my new profile. But now the game keeps asking me to sign into my old profile or to play without signing in and not being able to save any of my progress. I just want to use my current profile but have no idea what I need to do to bypass this confusing situation I find myself in. Any assistance in this regard would be much appreciated.

    :)
     
    Canadianbard, Mar 14, 2023
    #1
  2. Canadianbard Win User

    How can I access a backwards compatible game with my current profile?

    Every time I try to play the game it goes through the usual title cards and credits but a notification appears on the screen that says I am disconnected from Xbox Live. Which I don't have so that makes sense. Then when I press start to play the game the old Xbox 360 profile select screen appears and displays our old 360 profiles. I click on my profile and after a moment of loading an error message pops up saying

    "Xbox Live

    Sorry, this profile can't connect to Xbox Live on this console. To fix it, download it again."

    But when I go to download it I can't because I no longer have access to the needed information to sign into that Microsoft account to verify what I need to verify so that I can download the profile.
  3. Canadianbard Win User

    How can I access a backwards compatible game with my current profile?

    Thank you for the clarification. I will try this and see if it works.
  4. Dericka Win User

    How can I access a backwards compatible game with my current profile?

    Yes, that's correct. You'll be needing to sign in all the profiles or account in your console.
  5. Dericka Win User

    How can I access a backwards compatible game with my current profile?

    I see. May I know what's the exact error when you're trying to sign in?
  6. Dericka Win User

    How can I access a backwards compatible game with my current profile?

    Please let me know if it will work. Thanks!
Thema:

How can I access a backwards compatible game with my current profile?

Loading...

  1. How can I access a backwards compatible game with my current profile? - Similar Threads - access backwards compatible

  2. Consistent Gallery access error after capture & Huge praise for OneDrive sync speed

    in XboX Insiders
    Consistent Gallery access error after capture & Huge praise for OneDrive sync speed: Hi Team Xbox and fellow Insiders, I'm currently on the build (10.0.26100.7815) on Xbox Series X, and I'd like to provide feedback on two contrasting experiences with the current capture system:...

  3. How do I access new features????

    in XboX Insiders
    How do I access new features????: I’ve been an Xbox insider for as long as I can remember. I’m not sure why I’m not getting the updates, still waiting on the one with the quick resume, is there something I am not doing that...

  4. profile pics are being see as default ones and cannot access certain games/apps.

    in XboX Insiders
    profile pics are being see as default ones and cannot access certain games/apps.: everyone’s profile pictures have been set to default for me i’ve been told it’s a privacy setting so i’ve made it so it’s adult default and it doesn’t save at all.i try to go on discord and it...

  5. Accessibility Feedback on the New Xbox Cloud Gaming Web Experience: Basic Touchscreen...

    in XboX Insiders
    Accessibility Feedback on the New Xbox Cloud Gaming Web Experience: Basic Touchscreen...: Hi Xbox Cloud Gaming / Xbox Insider team, I’d like to share some feedback I’ve been consistently raising since the early days of Xbox Cloud Gaming, especially in response to the January 26, 2026...

  6. That's probably a dumb question but can I request access for the alpha tier for xbox insider?

    in XboX Insiders
    That's probably a dumb question but can I request access for the alpha tier for xbox insider?: Seems like only that tier seems to be updated regularly unlike all the other tiers which updated like once monthly. And I want to see how it's different compared to all the others. submitted by...

  7. Is it possible to request access to the Full Screen Experience preview?

    in XboX Insiders
    Is it possible to request access to the Full Screen Experience preview?: I've moved my gaming PC to my living and I'm using it for gaming in there. I'd love to be able to try out Full Screen Experience on it but I don't seem to have access after setting Windows 11 to...

  8. Improve collaboration between Xbox and Rockstar Games to offer earlier access and exclusive...

    in XboX Insiders
    Improve collaboration between Xbox and Rockstar Games to offer earlier access and exclusive...: Rockstar Games titles are some of the most popular and iconic on Xbox — from GTA to Red Dead Redemption. As a loyal Xbox player and Rockstar fan, I’d love to see stronger collaboration between...

  9. Let players pin chat conversations on Xbox for quick access

    in XboX Insiders
    Let players pin chat conversations on Xbox for quick access: groups, but it can be hard to find important conversations — especially when you have a lot of chats. It would be super helpful to have a feature that lets us pin specific chats to the top of the...

  10. Since the backward compatibility update I can not access my main account on the Xbox one

    in XBoX on Consoles
    Since the backward compatibility update I can not access my main account on the Xbox one: I have already called the xbox support team 3 times spending about an hour on each call. The problem is that whenever I attempt to sign in it will just send me back to the home screen without...