How are you able to contact "enforcement" if you are not given the ability to challenge the...

Discus and support How are you able to contact "enforcement" if you are not given the ability to challenge the... in XBoX Accessibility to solve the problem; Now, I have been trying to resolve an issue where I was banned from Xbox Live communication and removed from the Ambassador program over sending... Discussion in 'XBoX Accessibility' started by Captain Cromy, Apr 30, 2022.

  1. How are you able to contact "enforcement" if you are not given the ability to challenge the...


    Now, I have been trying to resolve an issue where I was banned from Xbox Live communication and removed from the Ambassador program over sending screenshots from Halo over chat, and I continue to get told "you have to contact the ambassador program to get re-instated" by Smwutches. Then, I contact them as told and the ambassador answering the emails says, "You have to contact enforcement because we can't remit you until the ban is removed".

    The problem is the second I ask the question the thread gets locked and I don't get the help I need.

    So, how do you contact enforcement about a ban if you are never given the opportunity to respond to the ban and state your case in the first place?!

    As someone who literally has given hundreds of hours over the last four years to help the community, I really do feel this community is just treating me with absolute disrespect and disdain. Not by all of course but by the so-called moderators locking my posts instead of trying to help me.

    I just want the chance to challenge the ban that was given to me for sending Halo screenshots!

    Again, if I cannot challenge the ban through the enforcement.xbox.com website, how do I contact enforcement? Can someone answer that question for me? Please?

    :)
     
    Captain Cromy, Apr 30, 2022
    #1
  2. Just a Volunteer Win User

    How are you able to contact "enforcement" if you are not given the ability to challenge the enforcement given?

    As I said previously, Double standards.
  3. Just a Volunteer Win User

    How are you able to contact "enforcement" if you are not given the ability to challenge the enforcement given?

    "With the state of the Ambassador program as it is now, it wouldn't be a great loss"

    Well that's a ringing endorsement. Not.

    Tell me Are "Independent Advisors" held to the same level of enforcement as Ambassadors?

    Do they lose their accreditation if they get an action against them by Enforcement.

    Some of them should just for the lazy cut and paste answers they supply.
  4. Captain Cromy Win User

    How are you able to contact "enforcement" if you are not given the ability to challenge the enforcement given?

    Thank you for your replies, everyone.

    You see Smwutches, as Just a Volunteer pointed out perfectly if we are going to be banned by A.I.'s that have a wide brush of banning abilities, we should at the very least be able to dispute the ban.

    As I have tried to state multiple times, it isn't fair that people like us who spent YEARS trying to become ambassadors and help the community, all of the sudden have no ability to argue their case for a ban. Again, is it right that I am removed as a Level IV ambassador who has helped this community for YEARS by sending halo images?

    With respect Smwutches, you have been like a robot in many ways with your responses. Let's say YOU got banned by an A.I. and now you know longer after 83,000 posts (which is what you have done) are no longer an MVP, an Ambassador, and a moderator. How would you feel if a random MOD like yourself said, "Sorry you'll need to take this one up with Enforcement".

    My point is I'm not the only one that was banned for no reason and removed from the Ambassador program, and it is only fair that I have a chance to defend myself...which I have NOT been given.
  5. Farscape247 Win User

    How are you able to contact "enforcement" if you are not given the ability to challenge the enforcement given?

    Completely agree, that is why I left the ambassador program as it was just a mess, the independent advisors are from a third party outsourced company that Microsoft pay and they are the worse.

    The forums used to be full and descent, they are now a joke, there are better forums out there with many more users and much better help.

    Won't be long until Microsoft do a Sony and close the forums and have nothing but self help guides that actually do nothing.
  6. Daft Badger Win User

    How are you able to contact "enforcement" if you are not given the ability to challenge the enforcement given?

    "With the state of the Ambassador program as it is now, it wouldn't be a great loss"

    Well that's a ringing endorsement. Not.

    Tell me Are "Independent Advisors" held to the same level of enforcement as Ambassadors?

    Do they lose their accreditation if they get an action against them by Enforcement.

    Some of them should just for the lazy cut and paste answers they supply.
    Long term ambassadors like Smutches & myself have been saying for ages that the ambassador program is a shambles & in a poor state,that's nothing new.

    These "Independent Advisors" are also a joke,they get paid per post,which is why they just post copy & paste answers,repeat answers & often post incorrect answers.

    Nothing is done as the forums are just a shadow of what they once were & i don't think anyone cares anymore.
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