How are DIGITAL rewards out of stock?!?!?!

Discus and support How are DIGITAL rewards out of stock?!?!?! in XBoX Rewards & Social to solve the problem; Please... don't give me dumb excuses. If you are going to offer us these ridiculous reward programs that are far too confusing and frustrating, AT... Discussion in 'XBoX Rewards & Social' started by JesseChapman, May 2, 2018.

  1. JesseChapman
    JesseChapman Guest

    How are DIGITAL rewards out of stock?!?!?!


    Please... don't give me dumb excuses. If you are going to offer us these ridiculous reward programs that are far too confusing and frustrating, AT LEAST give us the ability to redeem our points/gems/credits/units/Microsoft loyalty
    karma for rewards we ACTUALLY WANT. I have gems to spend but there is nothing I care to actually spend them on because the good rewards are "out of stock". C'mon. Seriously? There isn't a warehouse somewhere with a bunch of empty "digital reward" crates.
    Push a few buttons and fix the rewards so they aren't "OUT OF STOCK", whatever that means.

    They point of these programs, I assume, is to create loyalty and endear your customers to you -- but OUT OF STOCK rewards ain't doin' it. Please, please, PLEASE fix this so we can use the "whatevers" we EARNED to get rewards we actually care about. Please
    let me know when decide to provide a little customer service and make this happen.

    :)
     
    JesseChapman, May 2, 2018
    #1
  2. allan.m1980
    allan.m1980 Guest
    Vip Gems and vault items

    I would just like to ask how its possible for a digital item like the 10,000 rewards credits to be out of stock ? it comes across as Microsoft trying to screw over loyal customers that use the rewards programme buy making these items out of stock so that
    people cant actually get value back from spending their hard earned cash buying games and content. we all know that Microsoft rewards are worth way less than xbox rewards. Well done guys "slow clap".... I would really like a response to this with some justification
    as to how its possible for a digital item to be out of stock.
     
    allan.m1980, May 2, 2018
    #2
  3. MyVIP Vault

    Someone needs to refill the vault, ASAP. So many items (including many digital) are and have been out of stock for a while now. We are encouraged to participate in these rewards programs ... but when you do, half the stuff is out of stock when you want to
    redeem. We aren't talking physical items, but digital codes - which inherently can't be "out of stock." Obviously, Microsoft has plenty of $5 and $10 reward codes (for example) to continue to sell. Why intentionally force the 5,000 and 10,000 rewards to be
    "out of stock?"
     
    FloriDUH JBot, May 2, 2018
    #3
  4. How are DIGITAL rewards out of stock?!?!?!

    Totally agree. It is completely and utterly pathetic that digital items can be out of stock. The worst part is, I'm now getting nagging emails telling me I only have a short time left to spend gems, but there isn't anything to spend them on!!!!

    It is a kick in the nuts to people who had been saving up gems for the better rewards, only to find it was all now a complete waste of time. Thanks for nothing MS
     
    SteveHargreaves, May 2, 2018
    #4
  5. Basically it's MS's way of thanking all these people who have participated in the rewards. GFY!
     
    Spacyignignot, Nov 3, 2018
    #5
  6. Spacyignignot Win User

    How are DIGITAL rewards out of stock?!?!?!

    Basically it's MS's way of thanking all these people who have participated in the rewards. GFY!
  7. SteveHargreaves Win User

    How are DIGITAL rewards out of stock?!?!?!

    Totally agree. It is completely and utterly pathetic that digital items can be out of stock. The worst part is, I'm now getting nagging emails telling me I only have a short time left to spend gems, but there isn't anything to spend them on!!!!

    It is a kick in the nuts to people who had been saving up gems for the better rewards, only to find it was all now a complete waste of time. Thanks for nothing MS
  8. HeroJeff Win User

    Out of Stock

    I'm in the same position. I want to redeem my gems before I lose them. But the Rewards Credits are "out of stock".

    I really don't understand how a digital item can be out of stock. There is no actual stock, it's just a matter of adding the credits to my account.
  9. Tentonhammer Win User

    Conversion Rate, and Out Of Stock Rewards

    Agreed on both fronts. Seems a bit disingenuous to be out of stock on the most popular options for the Gems (how do digital rewards go out of stock anyway?) and having them converted to a whopping 1 microsoft point per if there's nothing we want to redeem
    is a joke. I could get $15 in $$ if stock was there or convert to MS points at less that $1 similar value. At minimum, restock the popular digital gifts (i.e. $5 and $10 Microsoft money cards) so we can get value out of these points that we rightfully earned
    in the program over the years.
  10. ace54858 Win User

    Why is the value of a VIP Gem going down drastically when it is transferred?

    but there is a big issue as most everything is Out of Stock even when it is a digital item which i find hard to even happen as how can a digital item be out of stock i want to spend my gems to get $15. worth in credit's so have it added to my account and
    out of stock and has been as of late last month.
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How are DIGITAL rewards out of stock?!?!?!

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