Hotel internet

Hi, it will be connected to the hotel wifi but with no internet so when I try to open edge it just says make sure you’re connected to Xbox. I also tried using the alternate Mac of my iPad after logging into the hotel internet on that but with no luck

Hi Will, when you connect the console to the hotel network you should be able to see an URL (like any other website)
Please take a picture of that URL and enter this address manually in Edge

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In the meantime give this a try:

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

I figured it out, I had never set up edge. Refreshed a page on edge and it let me put the info in! Thanks!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Will

Please tell me:
When that happens, are you still connected to the hotel Wi-Fi network? Or your Xbox is disconnected from the network?
If it’s the first, may I know if you tried opening Edge and put the address that appears the first time that the system ask you to authenticate?

And, what did you tried so far to fix this?
In that way I can advise you different things or how to proceed

Hey there PrinceYhuri.

Generally hotel internet requires you to access the browser to accept their Terms and Conditions for use. I recommend reaching out to the hotel for help with connecting to your WiFi. Often times hotel WiFi isn't compatible with an Xbox console.