Hot spot on Series X

JS780 · Dec 31, 2021

I have been experiencing issues with the mobile hot spot on my Series X. The hot spot will work fine for about 5-10 minutes then disconnect. It reconnects directly after, however it will kick me out of whatever game or party I am in. I use mobile hot spot on my Xbox One and it works perfectly. Just wondering if anyone knew of any fix to the problem.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Go to Settings > Power & startup > Under Power Options > highlight the Power mode, then press the "A" button on the controller to toggle between instant-on and energy-saving mode.

Change DNS:

- Go to Settings

- Network

- Advanced settings

- DNS settings

- Manual.

(If Settings doesn't appear on the home screen, select My Games & Apps, then Settings.)

Then enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220"

ngocphi

Well you gotta consider two things first and foremost

Next gen gaming requires a lot more bandwidth

2 hotspots isn't really designed for gaming

You have to contact your provider to configure your settings on your mobile device

The reason for this is lte or 3g modems aren't consistent and will flucuate based on traffic and congestion in your area and the fact you need more bandwidth now doesn't help

You will always have moderate to strict Nat because of this

Daddi261

It worked for us over a hot spot mobile provider Vodafone. We started the download on the hot-spot then once it had started switched to Three mobile WiFi through the hauwei router and the download of rainbow six seige completed saving data on the hot-spot.
But the queued games didn't so we will have to start any download/update on the hot spot then switch over.

DRAUG3R

Oh my god dude I’ve been using hot spot for a month… I thought my Xbox was just malfunctioning. Called support and they assured me it was a network issue and urged me to contact my service provider, even though I told them every device was connected except my series x. This worked btw so thank you 🙏

XBF Steven R

Hello Diane!

Sorry to hear that you're experiencing difficulty, however do you mind providing a little more detail as to what's going on?

If your mobile hotspot off of your phone or other mobile device is not turning on, then we won't really be able to help you with that as much as your mobile carrier.

If your console is no longer connecting to your Mobile Hotspot, I would suggest following the steps here on our support page entitled "I
get an error message when I run the 'Test network connection' on Xbox One"

When you get a chance, please give us a little more information so that we can accurately resolve this together.

Thanks!

Hot spot on Series X