Horrible service transferred and hung up on after 4 calls

iTeCHnOKillz · Oct 18, 2017

I have had horrible service today and all this week that I have called.. Just today alone 19/10/2017 I have called 4 separate times with them going for more then 20 mins. Would be put on hold muiltiple times in a call, talk to somewhere about a problem then
get hung up on each and everytime. I am very pissed off about this to be honest

:)

DaHoodSpokezman · Oct 18, 2017

Customer Service

Service today was horrible!! I called 4 times and got hung up on 4 times. Problem still not solved. Then they send me a msg saying they was unable to reach me lol smh thanks for nothing xbox

CERNUNNOS-02FA3B48-B00F-42F8-8D65-7BA551C5CE4A · Oct 18, 2017

Anyone's X1 arrive pre-scratched?

My problem is that MS has horrible customer service and I refuse to wait on my phone for 3+ hours just to be hung up on or told nothing of use by someone who barely understands me.

DIPDIP0TAT0CH1P · Jul 2, 2018

If your having issue with the phone support, have you tried chat support? This may nor be an ideal answer, but we are looking here to resolve your issue.

DIPDIP0TAT0CH1P

If your having issue with the phone support, have you tried chat support? This may nor be an ideal answer, but we are looking here to resolve your issue.

IgotTSondabrain

i seem to remember a guy named chris from about almost two years ago...this one was really polite. great service from MS that time. i've NEVER had a horrible experience with them. the only time that qualifies was because the person was speaking with a horrible
accent and i hung up and called back and got somebody that spoke much better

CERNUNNOS-02FA3B48-B

My problem is that MS has horrible customer service and I refuse to wait on my phone for 3+ hours just to be hung up on or told nothing of use by someone who barely understands me.

Zombie Taco52

There are no chats available under this description and category of problem in the help hub and I called Xbox/Microsoft and they transferred me 6 times then hung up

CanoTheGreat

Preorder was a joke. I had one in the cart and due to Microsoft crappy servers nothing but errors. Called the store and lady hung up on me. Cutting ties with Microsoft after 19 years of xbox live service.

Horrible service transferred and hung up on after 4 calls