Horizon 4 Freezes and crashes at Splash screen

Discus and support Horizon 4 Freezes and crashes at Splash screen in XBoX on Windows to solve the problem; Good day Am running Windows 10 Home, version 2004, on a AMD Ryzen 7 3750H, 16GB RAM, Geforce GTX 1650, with Forza Horizon 4 Ultimate. It never passes... Discussion in 'XBoX on Windows' started by SopBeenMaverick, Oct 23, 2020.

  1. Horizon 4 Freezes and crashes at Splash screen


    Good day

    Am running Windows 10 Home, version 2004, on a AMD Ryzen 7 3750H, 16GB RAM, Geforce GTX 1650, with Forza Horizon 4 Ultimate.

    It never passes the initial Splash screen. It shows the splash screen. Stays there for 1 or 2 minutes, then just closes.

    I have:

    1. Uninstalled the game and reinstalled the game.

    2. Installed on a different Drive.

    3. Elevated the user to admin user.

    Nothing works.

    Please help with how I can resolve this.


    Horizon 4 Freezes and crashes at Splash screen [​IMG]


    :)
     
    SopBeenMaverick, Oct 23, 2020
    #1
  2. JacobG3 Win User

    Forza Horizon 4 Crash on splash screen

    I'm having the same issue. However, mine says Hang Type: Quiesce.

    I have the ultimate edition too.
  3. JacobG3 Win User

    Forza Horizon 4 Crash on splash screen

    So I tried uninstalling some apps and it seems that Spotify might be causing these issues. Maybe it was just a coincidence, but there's no harm in trying.

    I'll try again tomorrow and see if Forza keeps opening smoothly and reliably.
  4. EdStudios Win User

    Forza Horizon 4 Crash on splash screen

    Same error I get.

    are you trying to play the ultimate edition? Mine was ok until I upgraded.

    The devs know aboutvtge issue but its been around for literally months so no idea when it will be fixed.
  5. XBL_Longbridge Win User

    Forza Horizon 4 Crash on splash screen

    Hi Timothy,

    Just adding to your thread that I also have the same problem. My game will not open any more, and crashes after the splash screen.

    The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 1a9c Start Time: 01d66d05b139222b Termination Time: 4294967295 Application Path: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe Report Id: df068113-2c72-4baf-a76d-01a232e149c0 Faulting package full name: Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe Faulting package-relative application ID: SunriseReleaseFinal Hang type: Activation
  6. ZombieBoys Win User

    Forza Horizon 4 Crash on splash screen

    I suddenly after half a year of use have begun to see same error when trying launch, a purchased. Forza Horizon 4 Ultimate;

    Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe. full WER output below.

    I have completely uninstalled and reinstalled. I have almost no other apps installed, not skype nor spotify. Latest Windows Updated applied.

    Please could management of this software allocate one hour of developer time to sit debug the crash and fix it?

    I wont be that hard for anyone with development knowledge since you got the WER crash call stack & data from so many users, Visual Studio debugger, and the source code and one computer to debug it on, right?

    Googling a bit , it's quite amazing how many customers have paid money for this software but no developer fix it when it crashes.

    Thank you and best of luck!

    ---------------------------------------------------

    Error-bucket ID# 1164434973791610767, typ 5

    Händelsenamn: MoAppHang

    Svar: Inte tillgänglig

    Kabinett-ID: 0

    Problemsignatur:

    P1: Microsoft.SunriseBaseGame_1.429.729.2_x64__8wekyb3d8bbwe

    P2: praid:SunriseReleaseFinal

    P3: 0.0.0.0

    P4: 00000000

    P5: 07c1

    P6: 4194304

    P7:

    P8:

    P9:

    P10:

    Bifogade filer:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE31.tmp.WERInternalMetadata.xml

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE52.tmp.xml

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE51.tmp.csv

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE81.tmp.txt

    Filerna kan vara tillgängliga här:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Sunris_81b7a1d99f40d7ece7594d969f315b0373a3d2_fc0686aa_fedb20dc-d09a-4ae7-b2c2-d380c72528a7

    Analyssymbol:

    Kontrollerar lösning igen: 0

    Rapport-ID: 1a9f4856-784d-489c-be4c-0a0758acff83

    Rapportstatus: 268435456

    Hash-bucket: 34c4f6f9726c7bdbf028e77070e3e78f

    Cab-GUID: 0
Thema:

Horizon 4 Freezes and crashes at Splash screen

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