Home network Remote Play only functions when TV is on

Hello,

To be clear, xbox support does not have purview on the status, addition, or maintenance of the servers and their locations. I recommend the Xbox Insiders and submitting reports when you see this occur or experience issues due to this occurrence because it creates documentation to the issue for reference when and if these changes, choices, or decisions are discussed. In addition, remote play is in the same status as xCloud in that it is not out of its beta phase and all feedback helps in making future decisions and changes to the service to hopefully improve it.

Based on your screenshot remote play is functional while on the same home network? Do you get any errors or issues when trying to do remote play when both your Xbox and device are on the same network? Have you been trying remote play on two separate networks such as data on a cellular device or a different Wi-Fi connection outside the home?

Just in case here are a few solution pages for remote play:

• Troubleshoot your network connection speed | Xbox Support
  
• Troubleshoot remote play gaming | Xbox Support
  

Thanks,

John

While watching TV, SmartGlass provides simple remote control functionality of play/pause/skip etc. as well as control TV volume. We are investigating additional functionality to add in the future.

everyone knew the XB1 would not be capable of DVR functions... only basic controls of pause, play, FFW and REv.

not that hard to pick up your OEM TV remote and press record is it?

Hi, if possible please try using a different router, exists the possibility that your current router is blocking incoming connections when you're outside.

But before that, check if you can white list the MAC addresses for your mobile devices via router settings

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this CoolAchiever472

May I know if you can try leaving connected your Xbox consoles to a completely different wifi network?

For example, share mobile data temporarily via wifi hotspot and connect your Xbox in that way

Then connect one of your mobile devices (the one that you're not using to share mobile data) to the home network and test if you're able to access in that way.

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In the meantime, when you say "I have restarted the Xbox's", do you mean power it off and power it on?

Or power cycling the console?

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.

Important: Be sure to wait at least 5 minutes. This step resets the power supply.

3. Plug the console power cable back in.

4. Press the Xbox button on your console to turn it on.

Or instead factory resetting the consoles?

Settings > System > Console info > reset