Home and guide gone

Discus and support Home and guide gone in XBoX on Consoles to solve the problem; I was browsing the store page and my xbox froze. I pressed the off button and waited 10 seconds and turned it back on but i now had a black screen that... Discussion in 'XBoX on Consoles' started by MitchellB08, Jan 6, 2019.

  1. MitchellB08
    MitchellB08 Guest

    Home and guide gone


    I was browsing the store page and my xbox froze. I pressed the off button and waited 10 seconds and turned it back on but i now had a black screen that said “from your games and apps, unistall home. Then install it again. (0x80073cfc)”. I tried pressing
    the xbox button to bring up the guide and it said i had to unistall and reinstall the guide aswell. Ive tried everything i can think of. I wanted to see if i could do a reset but i need into settings for that. Ive searched all over and i cant find a fix or
    even anyone else who has had this problem.
    Home and guide gone [​IMG]


    :)
     
    MitchellB08, Jan 6, 2019
    #1
  2. MitchellB08 Win User

    Home and guide gone

    The same thing it shows me the xbox booting up and then goes back to a black screen saying home has to be deleted and reintalled. Im going to try and do the factory reset as soon as i can
  3. {Parity} Win User

    Home and guide gone

    Perform a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the
    console.
  4. XBF Crystal P Win User

    Home and guide gone

    Hi there Mitchell,

    Thanks for reaching out. I'm sorry to hear about the issue with the Xbox. Now, what we suggest is a reset of the
    console since the problem that is causing this could be in the OS of the console so we suggest a
    Soft Factory Reset(while
    keeping games and apps) Before resetting your console make sure of the following:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)
    If the console is not responding properly by providing the different menus. We would approach this differently.



    Try this:

    1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the power cord back in.
    3. Press and hold the
      BINDbutton (located below the Xbox button on the console) and the
      EJECTbutton (located on the front of the console), and then press the
      Xboxbutton on the console.
    4. Continue holding the
      BINDand
      EJECTbuttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BINDand
      EJECTbuttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Startup Troubleshooter.
    7. Select Reset this Xbox
    8. Select Reset this Xbox and Keep Games and Apps



    Give it a shot and let us know the results.
  5. choppyseize Win User

    Home and guide gone

    You may have to factory reset the console. If you can't access the settings you should follow the steps on the link provided by Puppy Fujo. What happens when you power cycle the console ?
  6. Puppy Fujo Win User

    Home and guide gone

    Here is how to do a factory reset using a usb flash drive which is the only way to do a factory reset if you cant access settings menu.

    Factory reset using flash drive
Thema:

Home and guide gone

Loading...
  1. Home and guide gone - Similar Threads - Home guide gone

  2. Any news on Xbox Home Experience for Windows Canary?

    in XboX Insiders
    Any news on Xbox Home Experience for Windows Canary?: Hey everyone! I'm currently on the Windows Insider Canary ring and I've been keeping an eye out for the new Xbox Home Experience (the console-like UI). I know it’s been popping up for some people...
  3. Can’t play online even with Game Pass Ultime on home Xbox with another profile

    in XboX Insiders
    Can’t play online even with Game Pass Ultime on home Xbox with another profile: I’m on Alpha Skip Ahead latest version. My main gamertag is subscribed to Game Pass Ultimate and works like a charm. My Series X console it marked with this gamertag as main one. On other...
  4. Store page not loading & "B" button unresponsive from Home Dashboard

    in XboX Insiders
    Store page not loading & "B" button unresponsive from Home Dashboard: Hi everyone, I’m reaching out to see if anyone else is experiencing a specific navigation bug today. When I start my Xbox and try to access the Microsoft Store directly from the Home screen tab,...
  5. Available for Xbox Insiders: More Groups on Home, Custom User Colors, Quick Resume...

    in XboX Insiders
    Available for Xbox Insiders: More Groups on Home, Custom User Colors, Quick Resume...: [IMG] submitted by /u/GuruKronos [link] [comments]
  6. Enhance Xbox game streaming and home console features for better flexibility and reliability

    in XboX Insiders
    Enhance Xbox game streaming and home console features for better flexibility and reliability: Xbox offers great features like Remote Play and the Home Console system, but there’s still room for improvement to make these tools more powerful, stable, and user-friendly — especially for...
  7. Xbox turns off all internet in my home

    in XboX Insiders
    Xbox turns off all internet in my home: I’ve seen a few posts about this but nothing recent, just about whenever I turn my Xbox series X on it turns off the internet for my whole house and I need to reboot my router. My Xbox is...
  8. A button not working on Home screen/Guide

    in XboX Insiders
    A button not working on Home screen/Guide: Just started happening a few days ago, randomly my A button won't do anything, works in apps and in games but won't work on the Home screen or the guide (friends list, party, etc.). On screen when...
  9. My Xbox guide won’t work when I press my home button it says try launching again shortly...

    in XBoX Accessibility
    My Xbox guide won’t work when I press my home button it says try launching again shortly...: I tried everything like resetting my console and unplugging it but nothing works 8c9e7e91-d0e3-4051-b1f8-62d163855ebf
  10. Xbox One S system SETTINGS not responding. Home Button is not working properly. Guide or...

    in XBoX Games and Apps
    Xbox One S system SETTINGS not responding. Home Button is not working properly. Guide or...: The Home Button of my Xbox One S is not working properly. When pressed, it wouldn't pull up the guide or menu. Also, my Xbox system settings was not responding (as such, I'm not able to change...