Home Account Hacked

FiresideMist641 · Jul 13, 2018

My Home Microsoft Account was hacked on 7/7. I have spent a week with no resolution in this case. I can't use my Microsoft 365 or Xbox account. The hacker has their email associated to my Xbox even!

I just keep getting that the case has been given to the escalation team, and there is nothing I can do but wait.

:)

cross44 · Jul 13, 2018

Microsoft Account Hacked

This may be a stupid question. What account verification app?Click to expand...
Click to expand...

Here you go buddy, some info! https://support.microsoft.com/en-us/help/12414/microsoft-account-identity-verification-apps-faq

people don't need to change email address when compromised, they need to change password and make sure they have proper security... that includes not using passwords on more than one service, if one service is compromised all those details are sold.

Someone in another country will pop up with it, even if it takes years to happen. My skype password took approximately 4 years from compromise to have someone log in and use it.

This app makes you click approve when logging into websites, and it's instant once you click "accept" the website will load in normal.

Any devices that don't work with the app like xbox 360 will have you go to website once to create a password (it will generate a password that isn't easy) and you use that on those devices to login with your normal user name.

xxmavrikxx · Jul 13, 2018

Microsoft Account Hacked

Im tired of this hacking shit.

Off topic, everyone needs to watch out for that ransomware shit.

Last year almost 1 billion got paid out. That was a huge jump from 2015 where only 32 million was paid out. With a jump like that Im sure it will grow even more.

Rqvg · Jul 13, 2018

Hey try this link and it will ask you if you can sign in or not click the Red X. After that Read the instructions carefully and see if this helps.

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

PalmettoBling · Nov 4, 2018

Hey try this link and it will ask you if you can sign in or not click the Red X. After that Read the instructions carefully and see if this helps.

Compromised Microsoft Account Help | Hacked Microsoft Account Help
Click to expand...

Very much please do this as soon as possible. And when you have control of your account, please review your Order History at account.microsoft.com and make sure there were no fradulent charges made on your account. And look into setting up Two Factor Authentication
for your Microsoft Account: https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification

PalmettoBling

Hey try this link and it will ask you if you can sign in or not click the Red X. After that Read the instructions carefully and see if this helps.

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

Very much please do this as soon as possible. And when you have control of your account, please review your Order History at account.microsoft.com and make sure there were no fradulent charges made on your account. And look into setting up Two Factor Authentication
for your Microsoft Account: https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification

Rqvg

Hey try this link and it will ask you if you can sign in or not click the Red X. After that Read the instructions carefully and see if this helps.

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

Farscape247

accounts don't simply get hacked, the truth is, most accounts that have been compromised either use extremely easy passwords or reset information, or it is done by people they know well OR credentials were shared to abuse the home settings.

Cloud Gear 13

Answer to Question One: My Home Xbox setting on Xbox One

Answer to Question Two: If you're playing with your account it should all the games that you bought on the Install list and the ones that are downloaded in the Ready list, my guest is that you're account I been hacked, I suggest that you should, if you have,
the password quickly in order to avoid any further problems and for further help: follow the link here: Account hacked solution.

LazyNick

Srry i can help with this mess! The console was not hacked into, the account was. With (Xbox One) if someone is downloading content with ur sons account , games or dlc will download in background as soon as he signs into his xbox. It will be shown under
my games and apps section. Its basically your download history section, like xbox 360 has.

I do believe u ur son was hacked but not his xbox but his account was. They are probably using the My home xbox setting, its new to xbox . As long as u change it back to ur xbox as home, the hacker wont be able to play these games. But u wont be getting
ur money back in any case , srry for your problem cause i was too ive been hacked before so i know how this works. And about being hacked he probably signed into a fake site n signed in with his xbox live info, and thats most likely how he got hacked.

Home Account Hacked