Hogwarts legacy won’t load on my Xbox series x. It’s saying please sign in on the account...

Hello BradB_82. My name is Jose.

Hogwarts Legacy cannot be purchased for Xbox Series S. The game is only available for Xbox Series X and Xbox One.

According to a press release from Avalanche Software, the game's developer, Hogwarts Legacy could not be released for Xbox Series S due to performance limitations. The Xbox Series S has a weaker GPU than the Xbox Series X, which could have caused performance issues with a game as ambitious as Hogwarts Legacy.

The Xbox Series S has a weaker GPU than the Xbox Series X. This could have caused performance issues with a game as ambitious as Hogwarts Legacy.

Here are some reasons why Hogwarts Legacy cannot be purchased for Xbox Series S:

Hogwarts Legacy is an open world game with a huge world to explore. This requires a powerful GPU to generate high-quality graphics.

Hogwarts Legacy has a complex combat system that requires a powerful GPU to run smoothly.

Hogwarts Legacy may be released for Xbox Series S in the future, but for now, it's only available for Xbox Series X and Xbox One.

I hope this information has been useful to you and that your doubts have been clarified.

Hi Guillermo!

The Hogwarts Legacy: Digital Deluxe Edition should be compatible on your device. Please try to purchase it instead directly to the website. Just make sure that you're signed in with your correct account online.

Deluxe version:
https://www.xbox.com/games/store/hogwarts-legac...

Normal version:
https://www.xbox.com/games/store/hogwarts-legac...

The Hogwarts Legacy Deluxe Edition (at least the digital version) contains both the Xbox Series X/S version and the Xbox One version.

This is the page that the Official Website links to for Xbox:

https://www.xbox.com/en-GB/games/store/hogwarts-legacy-digital-deluxe-edition/

And, it states:

"Xbox One and Xbox Series X|S Digital Versions"

Bear in mind that the Xbox One version of the game doesn't release until April 4th so it will show as only available for Series S/X until that time

Hey Cheryl!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

I just want to clarify, did you purchase the game Hogwarts Legacy for Xbox One Version or the Xbox Series X|S Version?

To answer your inquiry, the Xbox Series X|S version of Hogwarts Legacy is only playable on Xbox Series X|S.

However, if you have purchased the Hogwarts Legacy: Digital Deluxe Edition, you will be able to play the game on both the Xbox series X/S or Xbox One console.

Reference link: https://answers.microsoft.com/en-us/xbox/forum/...

Thank you so much for your time! I hope you have a great day!

Hello,

Thanks for reaching out to the Xbox forums. We understand there may be some frustration regarding the refund, however you should be able to pre-order again. There may have been an issue if you were trying to pre-order the same exact version of the game, as some changes were made.

Digital Deluxe version: Buy Hogwarts Legacy: Digital Deluxe Edition | Xbox

Xbox Series X|S version: Buy Hogwarts Legacy Xbox Series X|S Version | Xbox (Release date: 2/10/23)

Xbox One version: Buy Hogwarts Legacy Xbox One Version | Xbox (Releases 4/4/23)

If you are experiencing issues regarding your refund, please contact support: https://support.xbox.com/contact-us

Thanks,

-Hayabusa