Hogwarts Legacy saying not compatible..

Same here except I'm on series x!!! Very upset!!!

Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here.

Have you tried deleting the account cache as well as power cycling the console.

Delete account Cache

Remove Account:
1. Press the Xbox button.
2. Select System > Settings > Account > Remove accounts.
3. Select the account that you want to remove, and then Remove.
4. Close.

Power Cycle:
1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

Add Account:
1. Press the Xbox button.
2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.
3. Enter the Email Address and the Password.
4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

After that,try the game again

Hmm, is it letting you download the game or the error pops up whenever you start the game?

i literally completely reset my whole system(without clearing any of the games or apps) had to re-sign in and everything and still getting the same message

Hi Guillermo!

The Hogwarts Legacy: Digital Deluxe Edition should be compatible on your device. Please try to purchase it instead directly to the website. Just make sure that you're signed in with your correct account online.

Deluxe version:
https://www.xbox.com/games/store/hogwarts-legac...

Normal version:
https://www.xbox.com/games/store/hogwarts-legac...