Hogwarts Legacy saying not compatible..

Discus and support Hogwarts Legacy saying not compatible.. in XBoX Games and Apps to solve the problem; I pre-ordered the game at it said it should be available at 12am. It’s saying the series x/s version is not compatible with my xbox but i literally... Discussion in 'XBoX Games and Apps' started by Johnathon Lee, Feb 7, 2023.

  1. Hogwarts Legacy saying not compatible..


    I pre-ordered the game at it said it should be available at 12am. It’s saying the series x/s version is not compatible with my xbox but i literally have a series s so i’m not sure what the problem is and it’s making me so mad

    :)
     
    Johnathon Lee, Feb 7, 2023
    #1
  2. PRSGuy84 Win User

    Hogwarts Legacy saying not compatible..

    Same here except I'm on series x!!! Very upset!!!
  3. DeniqL Win User

    Hogwarts Legacy saying not compatible..

    Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here.

    Have you tried deleting the account cache as well as power cycling the console.

    Delete account Cache

    Remove Account:
    1. Press the Xbox button.
    2. Select System > Settings > Account > Remove accounts.
    3. Select the account that you want to remove, and then Remove.
    4. Close.

    Power Cycle:
    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

    2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

    Add Account:
    1. Press the Xbox button.
    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.
    3. Enter the Email Address and the Password.
    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

    After that,try the game again
  4. DeniqL Win User

    Hogwarts Legacy saying not compatible..

    Hmm, is it letting you download the game or the error pops up whenever you start the game?
  5. Johnathon Lee Win User

    Hogwarts Legacy saying not compatible..

    i literally completely reset my whole system(without clearing any of the games or apps) had to re-sign in and everything and still getting the same message
  6. Rostom L Win User

    Hogwarts Legacy for Series X/S saying “Not playable on this device”.

Thema:

Hogwarts Legacy saying not compatible..

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