High ping?

I NEED HELP

I have been playing games all my life. i love in the middle of no where so my internet will never be perfect but i am getting 250'ms ping in most games i play. i cannot play any of my games properly and its mental. Gaming is my biggest hobby and i cant do
it. I have a weird internet connect to my xbox no one else is on the internet at the same time. there's no updates going on or anything i normally get about 7 to 10 mbps download and 1.1 upload . i don't know what to do. Someone help me.

:)

 

High packet loss

I am in Henderson, NV and I also have Cox. I spent 3 hours online today with tech support. We tried everything under the sun. Moved the modem to a different room. Same result. Tried wired connection, same result. Tried my Belkin router, same result. When
I run Pingtest or Speed test I never get bad results and am always at 0%UPPL on my PC. I have 2 Xbox 360s and a PS3, no connection issues. Yet on the Xbox one even with port 3074 open and using UpnP enabled I consistently get these results when doing a detailed
connection test on the Xbox One.

DL Speed average 18 mbps

UL Speed average 7 mbps

DLPL average 0%

UPPL always between 7-25% packet loss, average is about 17% highest I've seen it is 33%

Latency average 33ms.

The technician recommended a new cable modem/router. The one Cox provided is a Cisco DPQ3925

I have had issues since day one of purchase which was on 1 January 2014.

I am going to take my XOne to my brothers house tomorrow to test it there. If I get the same results I will contact Cox and ask for a Netgear or Motarola modem. If that does not fix the issue, I will submit a ticket to send it in for repair or replacement.

What modem are you using? I honestly believe that wired or wireless makes no difference at least not in the tests I've conducted. From what I have read on forums there is a large portion of Xone users who are having this issue. My gut is telling me it is
a hardware issue with the Xones network card. Many who have gotten a new system have stated the issue has been resolved. Not a single forum has stated that any of the so called fixes have worked. It may not be a RRoD but when 99% of your gaming is done online,
it is an issue that breaks the gaming experience. I hope you have better luck. Let us know.

 

Higher Gamerscore

I owned an Xbox for seven years in which I was in my teen years so more of my income went towards games, that when the ability to rent games over some summers was a huge boon. Shame that most rental services are gone. That and arcade games, they are not
easier, mind you, but hey, more games makes you gamerscore count higher, more often than not.

That being said, aside from a testament of how much time I have played video games, gamerscore is kinda a pointless count.

 

Hey there Aubanater.

To check, has your ping always sat at that level? An issue like that is generally going on your network provider's side of things. If you haven't already tried, from a PC, please run this
Network Speedtest and let us know what kind of Ping you're seeing on that side.