High bandwidth usage and disconnection to XBL on Series X

Hi,

A Petabyte is 1,000 Terabytes. Downloading just 1 Petabyte would be impossible in a single month alone ( or indeed a decade) so 27.5 is bug in the consoles data reporting. It's quite common, nothing to worry about.

Your router settings screen should be able to provide the real figures.

Disconnecting from Live or games would be a separate issue.

Right now Microsoft reduce the download speed from content to reduce the bandwidth due to the high peak usage. Regards!

Hi Naviv, my name is Oskayra it is my pleasure to answer your question:

If you set the refresh period to 1 day, the Xbox Series X console will collect bandwidth usage data for 24 hours and then update it in the Settings panel. This will allow you to see how your bandwidth has been used over the previous day.

If you want to delete or reset your bandwidth usage for a month, follow these steps:

1. Press the Xbox button to open the guide.
2. Select Profile & System > Settings.
3. Select System > Updates & Downloads.
4. 4. Select Bandwidth Usage.
5. 5. Select Reset.

This will clear all bandwidth usage data for the current month.

You can also clear or reset the bandwidth usage for a specific game or application. To do this, follow these steps:

1. Press the Xbox button to open the guide.

2. Select My Games and Apps.

3. Select the game or application you want to delete or reset.

4. 4. Select More Options > Game Information.
5. Scroll down to the "Bandwidth Usage" section and select Reset.

This will remove all bandwidth usage data for that game or application.

Regards, Oskayra

Did you contact your ISP about this? It could be something about either bandwidth issues you are receiving or even restrictions on the length for high end usage, are you using Cable? If you've got a cable hog on your end it will cause disconnection problems,
that's one of the issues with cable, if you're on the end of the block then the person before you can steal all the bandwidth, so check with your ISP as well.

Hey LadyJadey,

Thanks for posting, and sorry to see the high bandwidth usage! Has your Xbox One's data usage looked accurate after 5/31? This may have been a visual bug, and your Xbox One console most likely has not reached anywhere near 3,600 TB of data usage. The most
reliable tool to check internet usage will be through your ISP. Any bandwidth usage your Xbox One console actually uses will reflect on the ISP side. I would not worry about your Xbox One console using that much data unless your ISP is reflecting the same
amount of usage.

Hope this helps clear up the issue!