Hi Xbox please help I received a gift only to have code stolen

Hi,

you should be very careful to buy stuff from such websites.

Often these "super offers" had been purchased with stolen credit card info. Now imagine what happens with your MS account if you redeem such a code.

I wouldn't even take such a code as a gift if a friend would have purchased it from such sites !

And it's not new as well that people asked here for help if they have an issue with the received code.

Why don't you ask the people who sold it to you ?!

Only way for him to get a code if you gifted to him via his xbox account from your accoumt he gets it in a email connected to his ms account please check spam folder

Now if you purchased on your account there won't be a code it would be just on your account

When purchasing the gift it would-ve asked you for the receiving email

Hi I have received the gift code but doesn'twork.

Hello STX,

Thank you for your post. If a code you have received is under 25 digits it is not an official Xbox code. Please check the instructions on your receipt for steps on how to redeem your code. For more information check out this article:

Troubleshoot gift card and code issues.

I hope this helps!

Hi there Mark, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Yes, you will receive a code via email if you redeem the reward throught the Microsoft Rewards program, which you can gift to a friend if you wish. Only some rewards, such as Xbox Gift Cards, are added directly to your account without being sent a code.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.