Hi there my Xbox series s isn't connecting to my wireless wifi network

Discus and support Hi there my Xbox series s isn't connecting to my wireless wifi network in XBoX on Consoles to solve the problem; I had bought my Xbox series s in Spain in July but then I came to the uk the same day that I came to the uk I tried connecting my wireless wifi it... Discussion in 'XBoX on Consoles' started by Gamer740, Dec 3, 2023.

  1. Gamer740
    Gamer740 Guest

    Hi there my Xbox series s isn't connecting to my wireless wifi network


    I had bought my Xbox series s in Spain in July but then I came to the uk the same day that I came to the uk I tried connecting my wireless wifi it wasn't showing first at all but then I cleared the Mac and my internet appeared I see my internet and I put the correct password but it doesn't connect it tells me to do some steps but they don't work if someone knows how to solve this I would appreciate If you could answer to this question I have been stressed alot as I just want to play on my xbox

    :)
     
    Gamer740, Dec 3, 2023
    #1
  2. Courtney Todd Win User

    Hi there my Xbox series s isn't connecting to my wireless wifi network

    Hi Gamer740, my name is Courtney and I would be happy to help.

    I'm sorry that you are having this problem with your Xbox Series S console. With the intention of helping you, I did an internal search here on the Microsoft forum and found a user who had a problem similar to yours, so the recommendation is as follows:

    Go to Settings > Network Settings > Advanced Settings > DNS Settings > Select Manual.

    It will ask you to manually fill in your primary and secondary DNS IP. Try these two combinations to see which works best:

    Primary: 1.1.1.1 / Secondary: 1.0.0.1
    Primary: 8.8.8.8 / Secondary: 8.8.4.4

    After that, on the same screen, go to Alternate MAC Address > Erase > Reset

    This will restart your console.

    After the reboot, go again to Network Settings > Advanced Settings > Alternate Port Selection.

    Try each of the ports and see which one gives you the best connection. To test your connection (after changing ports and/or DNS), simply click Test Network Speed ​​on your Network Settings page.

    Information source (Credits): https://answers.microsoft.com/thread/247f4f91-957d-4b4a-9de7-19e8ef7f0d06

    If even after changing DNS and ports, you still can't have a stable connection on your Xbox Series S, please let me know.

    Best regards,
    Courtney.
  3. Anthony Casella Win User

    Xbox 360 won't connect to internet without ethernet cable

    What specifically would allow the Xbox 360 Wireless Networking Adapter to connect while the built-in wifi would not?

    My Xbox 360 S detects a wireless signal with 4 bars, and I am testing it while sitting it right next to the modem, so there is no issue with signal strength.

    My Xbox 360 S's built-in wifi is able to connect to a hotspot, and it is even able to connect to my neighbor's wifi from my house.
  4. JerryCallo Win User

    Microsoft won't fix connections to hidden wifi networks on Xbox Series X/S

    The xbox series x/s is completely incapable of connecting to hidden wifi networks. There are various tricks/hacks people are using which may or may not work, but it is not supported natively.

    I cannot connect to hidden wifi networks. It will not find my ssid when manually entered.
  5. SoapyCrayon60 Win User

    Xbox Wireless Display App - Android phone

    Hi Jfate,

    Both are connected to the same wireless network and WiFi is active on my phone. Will run check on Xbox connection to double check.

    Thanks
  6. kyle_m4496 Win User

    My xbox series s does not want to connect to my wifi but connects to other WiFi I don't have a ethernet cable and other devices connect to my wifi

    Hi Excel. My name is Kyle and I'm an independent advisor.

    What happens when you try to connect to your WiFi? Do you get any errors?

    If your Series S connects to other WiFi networks, there may be an issue with your router or internet connection. Have you tried any troubleshooting steps so far such as restarting your router/modem?

    You may need to configure your router to improve the WiFi signal and make sure your Xbox's connection isn't being blocked by the router's firewall. WiFi signal may be improved by relocating the router and changing the WiFi channels in the router settings.

    Additionally, make sure the ports for Xbox Network are open in your router settings: https://support.xbox.com/help/hardware-network/connect-network/network-ports-used-xbox-live

    For help with troubleshooting your router and accessing router settings, please contact your internet provider or router manufacturer.

    Thanks,
    Kyle
Thema:

Hi there my Xbox series s isn't connecting to my wireless wifi network

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