Hi there. I purchased the dead space game for£79.99but is not allowyme to install. Please...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

"Go to Profile & system > Settings > Account > Payment & billing > Order History"

https://support.xbox.com/en-US/help/subscriptio...

Once confirmed kindly remove and re-add your account to re-sync the license before checking the game on your games and apps library.

" REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

His money, his choice of game. Simple. And Dead Space 2 was petty much the same as Dead Space 1 so...yep

Have you checked the ready to install section? all games that have been purchased on that account should show in that section if they aren't already installed.

I recently uninstalled Red Dead Redemption II to make space for another game. I looked for Red Dead Redemption II in my library to reinstall, and it is nowhere to be found. How can I locate this game to be reinstalled?

Thanks!

Ryan

Hi!

Be sure to use the same account used to purchase the game. Try checking on the

web page to verify that you have purchased it with that account.

I did check, it said I had already purchased it. Then, I went and tried it on Xbox one when it didn't see it in ready to install and accidentally bought it. Fantastic.

Very good game. Not in league with Dead Space and no where near as amazing as Dead Space 2, but one thing the Dead Space series has always had was that the game feel very well made to play.

If your going for the achievements, remember that if you installed the DLC that you will need to do all that before any collectables will pop.