Hi, so I recently pre ordered Hogwarts legacy, I have an Xbox Series X, only l problem is...

Hello BradB_82. My name is Jose.

Hogwarts Legacy cannot be purchased for Xbox Series S. The game is only available for Xbox Series X and Xbox One.

According to a press release from Avalanche Software, the game's developer, Hogwarts Legacy could not be released for Xbox Series S due to performance limitations. The Xbox Series S has a weaker GPU than the Xbox Series X, which could have caused performance issues with a game as ambitious as Hogwarts Legacy.

The Xbox Series S has a weaker GPU than the Xbox Series X. This could have caused performance issues with a game as ambitious as Hogwarts Legacy.

Here are some reasons why Hogwarts Legacy cannot be purchased for Xbox Series S:

Hogwarts Legacy is an open world game with a huge world to explore. This requires a powerful GPU to generate high-quality graphics.

Hogwarts Legacy has a complex combat system that requires a powerful GPU to run smoothly.

Hogwarts Legacy may be released for Xbox Series S in the future, but for now, it's only available for Xbox Series X and Xbox One.

I hope this information has been useful to you and that your doubts have been clarified.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If you have is the Hogwarts Legacy Xbox One Version, I'm sorry but no, you will be able to play it on April 4, 2023.

If you now have an Xbox Series X console, you may need to consider canceling the pre-order and pre-ordering the Xbox Series X|S version, just a suggestion.

I checked my bank and there’s a transaction for $60 on 12/5/22 and hogwarts legacy was the only game I pre ordered/paid for at that time for that price but when I went to Xbox transaction there’s no payment for hogwarts legacy it’s like I never pre ordered/paid for it

Hello,

Thanks for reaching out to the Xbox forums. We understand there may be some frustration regarding the refund, however you should be able to pre-order again. There may have been an issue if you were trying to pre-order the same exact version of the game, as some changes were made.

Digital Deluxe version: Buy Hogwarts Legacy: Digital Deluxe Edition | Xbox

Xbox Series X|S version: Buy Hogwarts Legacy Xbox Series X|S Version | Xbox (Release date: 2/10/23)

Xbox One version: Buy Hogwarts Legacy Xbox One Version | Xbox (Releases 4/4/23)

If you are experiencing issues regarding your refund, please contact support: https://support.xbox.com/contact-us

Thanks,

-Hayabusa

Hello Jaysen

My name is Jonny and I will be the Independent Advisor for Microsoft assisting you today!

First, thank you so much for contacting us regarding your concern. I do look forward to resolving this problem together!

The only consoles this game has been recently released for is next-gen (Series X|S and PS5) so when pre-ordering, you would have seen (Series X|S) while the link below provides the correct copy.

The current-gen copies of this title are released on April 3rd.

https://www.xbox.com/en-US/games/store/hogwarts...