Hi please if you can help me

Hey Somur,

Thank you for reaching out. Unfortunately, this seems like a glitch. The door should open and give you access to a catwalk next to the generators. If you haven't done so already, you could try restarting the chapter and see if the doors open this time around.
Besides that, since this is an in game bug, you could try looking for assistance in the
GOW Forums.

Hello mraymanmh,

We cannot complete a deposit of USD from your US registered Rewards Account and your GBR region Microsoft Account, which will only accept the GBP currency. This means that in order to resolve this issue, you have two options. You need to either adjust your
Microsoft Account to match your Rewards Account, or create a new Rewards Account to match your new Microsoft Account region.



1) You can adjust your Microsoft Account region to match your Rewards region from your commerce page at (https://commerce.microsoft.com). This
will cause your regions to match and allow your currency to be deposited.



2) The second option of Creating a brand new account has some pros and cons. The benefit of creating a new Rewards Account is that your new account will be set to track and Reward purchases made in your Microsoft Account's regional currency. The drawback
is that you will lose the previous progress you have made on your account, as you will be creating a brand new Rewards Account. While we will be able to transfer any pending (un-deposited) Credits from your old Rewards Account, we will not be able to transfer
any other progress.



If you wish to continue with Rewards in your current Microsoft Account region and create a new account, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/).
You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
If your join by date still shows "???", and not a recent registration date, then your account has not yet been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old
account to your new one.

My situation is as follows. I have permanently banned my account for user complaints with which it has played in opposing teams in the game of gears of war which when losing the game send complaints. I have almost 9 years with the account I am a user who
has always been faithful to renewing their membership gold and bought games of limited editions during all this time from the xbox 360 until now and I am forced to banien for comments since never And inflated no other rule that would be more serious as fraud,
alter the system, or make alterations of this. I ask you please to return in consideration my sansion checking my record and user history where you can see that I have never had problems of any kind until I got to play this game of gears of war 4 that was
about 1 month ago. So that only for that game has proceeded to cancel the account. Also to be recognized that it falls in the provocations of the people who insult me they say bad words to me or they send me messages with insults for which already once they
sansionaron the account to me and of there I do not send messages nor I behaved for what they are Says that they sanction me. I ONLY ASK FOR MY CASE TO BE REVISED as I mention above lines on my hitorial and if necessary a sanction I will take it with clear
taste that is not a sanction as severe or permanent as until now since I consider myself a good

Thank you very much for your attention and I hope your prompt reply I ask you in the most kind and respectful way please

I already check it and also talk to xbox support and they indicated that this is where I must solve my problem regarding this subject. And with your permission, spondre my subject

The enforcement team does not use the forums. You would need to submit a case review at http://enforcement.xbox.com