hi my xbox out truns off as soon as i turn it on what do i do ????

Hi, John! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you are experiencing some issues with your console.

- May I ask which Xbox model you have?

- Would you mind telling me exactly what you've tried so far?

Thank you! I'll be looking forward to your reply.

Best regards.

Hi,

Thanks for the reply. I tried doing what you suggested but when I press the power button, the light on the Xbox console turns on and before the second power on sound, it just turns off. I was able to go to reset menu yesterday but now it is just getting turned off as soon as it turns on. Is there anything I can do? Thanks.

Trun it on. let do it's thng then trun it off. Then unplug the power cord from xbox. Then hold hold the power button from 30secs with YES the cord unplugged,ater wait a min or so then try hooking it back up 🤞 it may buy ya a little time but sounds like
it she's going out...Good Luck!

from my guess you may be experiencing a hardware issue. do you have an extra controller?

Hi, WMnathan1!

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you are having a hard time with your controller.

Before we get you back to gaming, would you mind answering some questions I have regarding your setup?

- Which Xbox model are you using?

- Are you using your controller wirelessly?

- How long is your controller staying on before turning itself off?

- Have you done any troubleshooting by yourself? could you tell me what you've tried so far?

Thank you.