Hi my xbox one s was stolen, can you please help me to block or trace it .

Hi there,

Here are the steps you want to take if/when a console gets stolen (or any device that has your account on it).

https://beta.support.xbox.com/help/family-online-safety/online-safety/stolen-console

www.wired.com/.../microsoft-online-services-global-criminal-compliance-handbook.pdf

Hi Johnny

All you should need to do is provide all the relevant details to the police.

They probably don't need telling but it wouldn't hurt to point out that your console is associated with your gamertag and that contacting Microsoft will allow them to see what console has been associated with your gamertag and allow them to check if that
same console is now in use anywhere else.

This is done through Microsoft's Police Liaison Team which is a special department that deals exclusively with police enquiries.

Once you have the serial number you must contact your police department

And then forward them to xbox support with the serial number

Thats all you can do as it is a police issue

Go to

myservice.xbox.com

There you can sign in and check your devices. There is a manage devices tile to check devices you have registered on your account. Maybe your serial number will show up there. Mine shows an Xbox One and a Kinect. I did not register the Kinect so maybe
that stuff shows up there when you first sign into your new xbox. My other 2 Xbox One consoles are not on there like the 360 consoles are (have 5 of those on there) but I did not sign in on those at first.

If you console is listed there they should be able to track it with the serial number. If you purchased any content and that was your home console that it was linked to that might show up as well but not sure how they do that.

MS needs to, if they do not have one, a tile that is on the main page when a console loads. And a notification to register your console. That way console registration is front an center for people. I know that registration is easy but some just never
really think of it and would if they had that little notification.