Hi My Microsoft account that is linked to my xbox account suddenly changed email

Hi ! My name is Ricardo an independent advisor ready to help you with this situation!

You can't change the email linked to the Xbox account without changing the email of the Microsoft account, as the Xbox account it's part of the Microsoft account and the Microsoft account it's the email that has currently linked

Hi there,

see this link for the steps on how change the email address on the account (basically the steps mentioned by x24hrslivex) :

support.xbox.com/.../change-email-sign-in-for-microsoft-account

The link you are using is only for the xbox 360 and will change the complete Microsoft Account

These are the new steps you will need to follow to change your MSA:

support.xbox.com/.../change-email-sign-in-for-microsoft-account
Let us know how you get on with this.

Hello same problem for me.
support.xbox.com/.../change-email-sign-in-for-microsoft-account only give solution to change or add a email adress.

No solution for switching to an existing microsoft account. For example, i want to switch to my PC game which have the live gold access. Because suddenly, the xbox refused to accept a new credit card via the xbox interface and said : please, go on mobile
or PC.

But it's not the same microsoft account. And even is my box is seen as mine and i add the mail adress of my old xbox account as familily, no live gold on my xbox.

So is there any working solution or link to have the money back ?

Hi,

check this link:

http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...

thanks!

Hi!!!!

Follow next link :https://support.xbox.com/es-ES/my-account/microsoft-account/change-email-sign-in-for-microsoft-accou...