Hi my grandmothers email which held my other account was taken and now i cant seem to be...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today AJ

I you don’t mind, please tell me. What do you mean exactly by “my other account was taken”
Do you mean compromised?

In the meantime and just to let you know, any kind of content transfer between Microsoft accounts can’t be made due to security reasons

I see, if the hacker removed the yahoo email from the Microsoft account you can try these methods to recover the account

https://support.microsoft.com/account-billing/h...

But if the Yahoo email was hacked as well, you need to reach Yahoo support

Please note that here in the forums no one can assist you with this process / tell you the specific-new email address / modify or share account details due to privacy and security reasons

My grandmothers yahoo account info was hacked and the email is no longer available

Hi, when i log on to EA using my xbox live credentials, thats when this erroneous email address is held, and i cant verify my account.

the thing is that email for my account is ALREADY taken so i cant recover my password as in i cant sign in to that email account to get the email to reset