Hi my grandmothers email which held my other account was taken and now i cant seem to be...

Discus and support Hi my grandmothers email which held my other account was taken and now i cant seem to be... in XBoX Accessibility to solve the problem; Hi my grandmothers email which held my other account was taken and now i cant seem to be able to access my old account ajb123alec anyway i could change... Discussion in 'XBoX Accessibility' started by Aj Butler, Nov 28, 2022.

  1. Aj Butler
    Aj Butler Guest

    Hi my grandmothers email which held my other account was taken and now i cant seem to be...


    Hi my grandmothers email which held my other account was taken and now i cant seem to be able to access my old account ajb123alec anyway i could change the email to my personal

    :)
     
    Aj Butler, Nov 28, 2022
    #1
  2. JosefLBohorquez Win User

    Hi my grandmothers email which held my other account was taken and now i cant seem to be able to access my old account ajb123alec anyway i could change the email to my personal

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today AJ

    I you don’t mind, please tell me. What do you mean exactly by “my other account was taken”
    Do you mean compromised?

    In the meantime and just to let you know, any kind of content transfer between Microsoft accounts can’t be made due to security reasons
  3. JosefLBohorquez Win User

    Hi my grandmothers email which held my other account was taken and now i cant seem to be able to access my old account ajb123alec anyway i could change the email to my personal

    I see, if the hacker removed the yahoo email from the Microsoft account you can try these methods to recover the account

    https://support.microsoft.com/account-billing/h...

    But if the Yahoo email was hacked as well, you need to reach Yahoo support

    Please note that here in the forums no one can assist you with this process / tell you the specific-new email address / modify or share account details due to privacy and security reasons
  4. Aj Butler Win User

    Hi my grandmothers email which held my other account was taken and now i cant seem to be able to access my old account ajb123alec anyway i could change the email to my personal

    My grandmothers yahoo account info was hacked and the email is no longer available
  5. DaveTucker4 Win User

    EA Sports

    Hi, when i log on to EA using my xbox live credentials, thats when this erroneous email address is held, and i cant verify my account.
  6. RockyIowa0374 Win User

    window live id

    the thing is that email for my account is ALREADY taken so i cant recover my password as in i cant sign in to that email account to get the email to reset
Thema:

Hi my grandmothers email which held my other account was taken and now i cant seem to be...

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