Hi! Microsoft developers I highly request you to add minecoins and xbox game pass etc. In...

Hello NALINI, sorry to hear you're having trouble.

I'm afraid that no one here would be able to help with adding the options as this is an open forum. However, you could try filling out this form https://support.microsoft.com/en-us/supportrequ... and submit it.

Although this is not an issue related to their support services you could try but may not receive a response.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

You can make a request for "The Witness" to be added to the Xbox Game Pass library by going to this link: https://support.xbox.com/help/subscriptions-bil.... Click on the option "Can I request games?" then follow the provided link to Feedback.xbox.com to submit your request.

Please note that while you can make a request, the final decision to add a game to the Game Pass library is made by Microsoft and the game developers.

Hi Troy,

Welcome to the Xbox forums. I'd be happy to try and help here.

So if I understand correctly, you are trying to add 10$ to your child's Microsoft Account to purchase Minecoins, is that correct? When exactly does that error occur?

I want to clarify that Minecoins are purchased in-game through the Minecraft Marketplace and are not purchasable through the Microsoft Store. You can only redeem codes for Minecoins in the Microsoft Store. What device does your child use to play Minecraft?
I'm not entirely sure what payment options they give you in-game when trying to purchase Minecoins but if you log in to a Microsoft Account when playing Minecraft, the purchases you make in-game are saved to the account.

I suggest following the steps on the following page for an alternative to add money to your child's account:

https://support.microsoft.com/en-my/help/4027024/microsoft-account-add-money-to-your-childs-account

I hope this helps!

Hello There ! I highly recommend you to contact Minecraft support regarding your request, because such requests are controlled by the developer of the game and not the platform in which the game is played on.

Hi there ScottBridges2, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

Please note that from the Microsoft side, you can only request a refund for the purchase of Minecoins. However, in this situation, since you only want to request a refund for the purchase of the world you made with Minecoins to get your Minecoins back, it will be necessary for you to contact Minecraft Support directly. They are the ones responsible for managing these in-game internal purchases with Minecoins and are also in charge of refunds for such purchases.

You can contact Minecraft Support through the following link:

https://help.minecraft.net/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

It is important that you clarify to them that you do not want to refund the purchase of your Minecoins but rather want them to refund the Minecoins you used to buy a world within the in-game store because it is not functioning correctly.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.