Hi! Microsoft developers I highly request you to add minecoins and xbox game pass etc. In...

Hello NALINI, sorry to hear you're having trouble.

I'm afraid that no one here would be able to help with adding the options as this is an open forum. However, you could try filling out this form https://support.microsoft.com/en-us/supportrequ... and submit it.

Although this is not an issue related to their support services you could try but may not receive a response.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

You can make a request for "The Witness" to be added to the Xbox Game Pass library by going to this link: https://support.xbox.com/help/subscriptions-bil.... Click on the option "Can I request games?" then follow the provided link to Feedback.xbox.com to submit your request.

Please note that while you can make a request, the final decision to add a game to the Game Pass library is made by Microsoft and the game developers.

Hi Troy,

Welcome to the Xbox forums. I'd be happy to try and help here.

So if I understand correctly, you are trying to add 10$ to your child's Microsoft Account to purchase Minecoins, is that correct? When exactly does that error occur?

I want to clarify that Minecoins are purchased in-game through the Minecraft Marketplace and are not purchasable through the Microsoft Store. You can only redeem codes for Minecoins in the Microsoft Store. What device does your child use to play Minecraft?
I'm not entirely sure what payment options they give you in-game when trying to purchase Minecoins but if you log in to a Microsoft Account when playing Minecraft, the purchases you make in-game are saved to the account.

I suggest following the steps on the following page for an alternative to add money to your child's account:

https://support.microsoft.com/en-my/help/4027024/microsoft-account-add-money-to-your-childs-account

I hope this helps!

Hello There ! I highly recommend you to contact Minecraft support regarding your request, because such requests are controlled by the developer of the game and not the platform in which the game is played on.

Hi there! This is Virginia O.

I understand that you want to get a refund for minecoins.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Minecoins is the currency used to complete an in-game purchase in Minecraft and only the game developer has the access when it comes to any in-game transactions on the account.

To set your expectations properly, Minecoins that have already been spent in-game are generally non-refundable. Once they are used to purchase digital content, the transaction is considered final.

You can reach out to Minecraft Support: https://help.minecraft.net/hc/en-us/request/new... by submitting a ticket to them and explain your situation.

Provide as much detail as possible that they needed regarding your concern and request.



Thank you for your cooperation.