Hi looking for help, my battle pass tokens stopped accumulating and I can't get them...

Hello Sparky 79,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

Hello Sparky 79,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are experiencing issue with your battle pass tokens that is not updating. Let us help you find the possible solution and point you to the right support team where we can get the most accurate solution to your concern.



Firstly, can you please confirm which game you are playing and on which platform? This will help me provide you with more specific troubleshooting steps.



Additionally, you can try restarting the game as some players reported that help resolve the problem. If the issue persists, consider submitting a ticket to the game support team. Use this link: Support Options | Activision Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello, Sean C. I’m Arturo, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you are having an in-game issue in Call of Duty.

Not only that, but I want to inform you that for specific game issues, Call of Duty has a dedicated support team.

They will be able to provide further assistance, and you can contact them by clicking below:

https://support.activision.com/options

Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

Thanks for reading me and for your understanding,

Arturo.

Yeah that's what Activision sent me. It worked for me for about an hour and then it stopped accumulating tokens again.

Hello. I have restarted the game multiple times, and my tokens are showing up, but I cannot spend them in battle pass. All areas are blacked out, no green opportunities. Please advise.