hi is MyGames website not working

KevinEeleyGmail · Nov 29, 2018

hi,

Sign in to your Microsoft account

having issues at the moment. ?

a number of titles don`t show.

and the 360 option has gone, i am sure it used to there.

my thanks

:)

Vorpal1986 · Nov 29, 2018

A game has disappeared from my game list.

Hi there. If the digital license is not in the list below (in your account), you should contact xbox support to investigate this issue

account.xbox.com/.../MyGames

Vorpal1986 · Nov 29, 2018

“Do you own this game or app?” error message

Hi there. If the digital license is not in the list below (in your account), you should contact xbox support to investigate this issue

account.xbox.com/.../MyGames

XBF Brad A · Nov 29, 2018

Hello Kevin,

Thanks for coming to the forums with your question. There is an issue with the 360 titles not showing as I posted in previous thread we are not sure if its a bug or intentional. We have been trying to get information on this ourselves. As for now they wont
show. They still show in the total though. Just unable to locate them in my games library. Only way to get a game you own is find it separately in the store then send to console.

Thanks,

Brad

XBF Brad A

Hello Kevin,

Thanks for coming to the forums with your question. There is an issue with the 360 titles not showing as I posted in previous thread we are not sure if its a bug or intentional. We have been trying to get information on this ourselves. As for now they wont
show. They still show in the total though. Just unable to locate them in my games library. Only way to get a game you own is find it separately in the store then send to console.

Thanks,

Brad

Vorpal1986

Hi there. If the digital license is not in the list below (in your account), you should contact xbox support to investigate this issue

account.xbox.com/.../MyGames

Vorpal1986

Hi there. If the digital license is not in the list below (in your account), you should contact xbox support to investigate this issue

account.xbox.com/.../MyGames

XBF Jasmine Z

Hi Tony,

Regarding this situation, I would recommend checking the entitlement for the ChromaHills texture pack. Please visit:

MyGames on our site.

Please let us know if the entitlement is owned on the profile being used. It appears that if the Texture pack is being shared then it will only work in the World and not in Realms.

Let us know if this helps ^‿^

WPAK

Hi there,

just to be sure, what happens when your son's account logs in at
https://account.xbox.com ?

If that is working also try:
account.xbox.com/MyGames to see if the previous purchased games show up.

It may be useful information, for any further assistance Misses Quinzel is the best option, being official support and all

hi is MyGames website not working