Hi i want to get twitch cape for my mincraft acc and I get a code but when i try to redeem...

Hi Amin, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you using a computer?

Have you tried to redeem the code using the Microsoft Store?

Open the Microsoft Store then click your Profile Icon and click on the third option "Redeem Code and Gift Cards"

You can also try a different browser or your browser's incognito/InPrivate mode.

To use InPrivate mode on Microsoft Edge, click the three dots on the top right of the screen and select "New InPrivate Window".

You can also press CTRL+SHIFT+N keys together on your keyboard.

https://account.microsoft.com/billing/redeem

In case it still does not work, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Unable to complete a purchase"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and payment updates" > Confirm.

Select Chat with support agent > Confirm > Start Chat.

I hope this helps.

Source:

https://www.microsoft.com/edge/learning-center/private-browsing

Hi there SirKarmelon, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

At the moment, the Twitch cape is only available in Minecraft Bedrock Edition, and it will be reflected in Minecraft Java Edition until July 8th, as you can confirm for yourself through the following link:

https://www.minecraft.net/article/minecraft-turning-15



Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

i was trying to get the minecraft twitch cape and i used the code and accidentally refund the code can i unrefund the code if i can't do that can i use

my brother code on the refund account

Hi Rafi. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry you are experiencing issues redeeming your Minecraft Twitch Cape code. As Twitch supplied your code, you may contact their support to get a replacement code: https://help.twitch.tv/s/contactsupport

Thanks,
Kyle

Hi, André! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

The Twitch and TikTok capes will be available in Minecraft Java by July 8th.
For your reference, the following information has been quoted from the "MINECRAFT IS TURNING 15" news article on Minecraft's website.

"Both the Twitch and TikTok capes are available for Bedrock Edition now, and will be in Java Edition by July 8. Make sure you redeem your codes at Minecraft.net/redeem by the June 30 expiration date!"

Source - https://www.minecraft.net/article/minecraft-turning-15

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Best regards.