hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic...

Discus and support hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic... in XBoX on Windows to solve the problem; hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic game after 24h my account gets permanently banned and they... Discussion in 'XBoX on Windows' started by Kiro199907, Nov 22, 2022.

  1. Kiro199907
    Kiro199907 Guest

    hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic...


    hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic game after 24h my account gets permanently banned and they give no reasoning to why I'm getting banned

    :)
     
    Kiro199907, Nov 22, 2022
    #1
  2. JosefLBohorquez Win User

    hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic game after 24h my account gets permanently banned and they give no reasoning to why I'm getting banned

    Sorry to hear that :c

    Another option is trying to reach Battlenet support and Epic support to see if they can double check what's going on

    In that way you're going to get a more accurate response
  3. Kiro199907 Win User

    hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic game after 24h my account gets permanently banned and they give no reasoning to why I'm getting banned

    dam ok thanks for the help the problem is the person moved out of the country so ther is no way of getting my money back but thanks anyway
  4. Tezzerrific Win User

    hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic game after 24h my account gets permanently banned and they give no reasoning to why I'm getting banned

    some games not all ban the hardware id's (HWID banned) of the computer for extreme cases of botting/cheating and exploits, this is why even with a new account you are banned within 24 hours, changing the gpu and completely reinstalling the OS maybe your only chance, even then you may have to change the board etc.

    there are ways around it but cannot talk about it here.

    I would contact the seller if you can.

    Battlenet and epic will not unban.
  5. Tezzerrific Win User

    hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic game after 24h my account gets permanently banned and they give no reasoning to why I'm getting banned

    not much you can do, unless you spoof, but that can take time and is not guaranteed to work.

    they take a random set of these hardware id's

    • Mac address
    • Motherboard
    • HDD
    • SSD
    • IP Address
    • Network Card / MAC
    • Router
    • Other HWID keys on your PC
    as you have used the computer on your network now, they will have your router id too

    it sucks but unfortunately you got scammed and the only way to sort this is with new parts as battlenet/activision rarely unban devices and neither does epic/ea and a host of others.

    you could try opening a ticket with blizzard and epic but like i say they rarely unban.
  6. JosefLBohorquez Win User

    hi I recently bought a secondhand pc and every time I try to play any battlenet. or epic game after 24h my account gets permanently banned and they give no reasoning to why I'm getting banned

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Kiro199907

    Exists the possibility that:

    1. The MAC address for that PC is banned on the Battlenet and Epic servers

    2. Your IP is banned on the Battlenet and Epic servers

    If you're able (or someone else in your house) is able to play Epic and Battlenet games without problems

    Could be an MAC address ban. In this case the best option is return the PC and get a new one from another seller
Thema:

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