Hi I need help

Also please do NOT TELL ME TO CONTACT ISP THIS IS PROBLEM YOUR JOKE OF A COMPANY MUST ADDRESS

they cannot see the ddos, it happens outside of their network and happens over the internet, the only people that can resolve this is your isp as they CAN see the attacks.

Your IP is public to anyone and can happen on any platform, Microsoft are not responsible for your net connection. there is physically nothing they can do about you being ddosed

Did that make no sense you basically saying I can download illegal malware and Xbox won’t do anything hahahahahahahahahahahahah are you American I take it ?

First even if the enforcement team gets a thousand reports that you supposedly violated the code of conduct does not mean that you will get suspended EVERY report that is made is investigated and the account that gets reported is ONLY suspended if there
was a violation of the code of conduct.

If you feel that you should not have been suspended you can sign into enforcement.xbox.com and file for a case review the enforcement team will then reinvestigate the report and determine if they can lift the suspension sooner.

This is the ONLY way to get a suspension lifted sooner then its original end date and the ONLY way to contact the enforcement team.

Hi there,

please check http://account.microsoft.com/services to see if it will show any payments due/pending there, if there are any shown they need to be sorted first.

Also check if there are active subscriptions based on the payment option (credit card) you want to delete.

If there are No pending changes or active subscriptions based on that payment option and you still can't remove it, then it's best to contact Xbox Support via Phone or Microsoft Support Chat.

They should be able to do a more in-depth check into the issue.

To contact Xbox Support use http://support.xbox.com/contact-us Keep in mind that the issue selected will determine the contact options shown.

Let us know the results