Hi I have redeemed a Minecraft blue cape on twitch but I can’t see it on my capes section...

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you.

It may take some time for the item to appear in your account due to server delays, as many people are currently redeeming it.

If the problem persists for more than 24 hours, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new...

Hi there! This is Virginia O.

I understand that you are experiencing issues getting the TikTok cape you redeemed on your Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Kindly double-check that you're logged into the same Microsoft account where you redeemed the codes. If incase you're using a different account in the Launcher, the capes won't appear.

Please make sure as well that you're using the correct edition of Minecraft. The TikTok and Twitch capes are currently available for the Bedrock Edition, with availability for the Java Edition expected later.

And to give you a heads up, it can take up to 72 hours for redeemed capes to appear in the Minecraft Launcher. This delayed is caused by server-side processing.

Thank you for your cooperation.

Hi, Mr.Quazi Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues locating your capes.

- To clarify, are these capes showing on your Microsoft Account's Order History? you can see this at: https://account.microsoft.com/billing/orders

If they are, it means they were successfully redeemed.

- May I ask which version of Minecraft you are playing? Currently, the Twitch and TikTok capes are only available in Minecraft Bedrock Edition, but they will be in Java Edition by July 8.

I'll be looking forward to your reply.
Best regards.

Hi Attackeh,

Thank you for posting in Microsoft Xbox Community. I understand that you redeemed a Minecraft cape and it's not yet showing in your inventory.

Minecraft events and promotions often award capes that you can equip on your character to show your participation. After a cape is granted or you redeem a code, it appears in the dressing room of your Minecraft: Bedrock Edition profile. Capes are often granted to Minecraft: Java Edition profiles at a later date only after participation ends.

If you want to receive your cape on your Minecraft: Java Edition profile sooner, you can try to activate it by signing into Minecraft: Bedrock Edition. Here’s how:

Wait for notification that your cape was granted or redeem your code.

Start the Minecraft Launcher.

Sign into the Launcher using the Microsoft account you use to play Minecraft.

Start the latest release of Minecraft: Bedrock Edition.

Select Dressing Room and locate your item in the appropriate section.

Exit Minecraft: Bedrock Edition after you verified that your item is available in the Dressing Room.

Sign out of the Minecraft Launcher and close the application.

Restart the Minecraft Launcher and sign in again with the same Microsoft account.

Select Minecraft: Java Edition in the Launcher.

Select Skins.

Highlight the skin you are currently using.

Click … and select Edit.

Click your cape and select Save & Use.

It is important that you sign out and restart to make sure Minecraft: Java edition reconnects and finds your cape. If the process above doesn't work, you may need to wait until the official Minecraft: Java Edition cape grant after the event or promotion end date.

Regards,

Alvaro

Hi arnesito,

Thank you for posting in Microsoft Xbox Community. I understand that you redeemed a Minecraft cape and it's not yet showing in your inventory.

Minecraft events and promotions often award capes that you can equip on your character to show your participation. After a cape is granted or you redeem a code, it appears in the dressing room of your Minecraft: Bedrock Edition profile. Capes are often granted to Minecraft: Java Edition profiles at a later date only after participation ends.

If you want to receive your cape on your Minecraft: Java Edition profile sooner, you can try to activate it by signing into Minecraft: Bedrock Edition. Here’s how:

Wait for notification that your cape was granted or redeem your code.

Start the Minecraft Launcher.

Sign into the Launcher using the Microsoft account you use to play Minecraft.

Start the latest release of Minecraft: Bedrock Edition.

Select Dressing Room and locate your item in the appropriate section.

Exit Minecraft: Bedrock Edition after you verified that your item is available in the Dressing Room.

Sign out of the Minecraft Launcher and close the application.

Restart the Minecraft Launcher and sign in again with the same Microsoft account.

Select Minecraft: Java Edition in the Launcher.

Select Skins.

Highlight the skin you are currently using.

Click … and select Edit.

Click your cape and select Save & Use.

It is important that you sign out and restart to make sure Minecraft: Java edition reconnects and finds your cape. If the process above doesn't work, you may need to wait until the official Minecraft: Java Edition cape grant after the event or promotion end date.

Regards,

Alvaro