Hi I have issues

Yes I'm submitted but I'm waited for 2 weeks but no one answered me :/

Hi Punsifer!

To confirm, did you submit the account reinstatement form?

Please note that it could take few days or more before it gets reviewed by the Microsoft Team depending on the volume of cases they receive.

I discourage you to send multiple tickets as it will only delay your case.

Sure. I appreciate your patience and time here in the community.

You take care!

I understand. I am not really sure how long but it would be best if you keep waiting. Do not send another ticket because it will delay your case. Just make sure to check your mailbox including spam/junk folder.

hi,

i try and that why i ask here.

its system give me the way here only.

do not find a way to Contact Customer Service online....

thanks

Hi Errock07,

Thank you for keeping us updated in regards to not being able to purchase Just Dance.

As provided above the best way to reach Live Support would be here: https://support.xbox.com/en-US/contact-us#0

It's going to ask if you want help from the virtual agent select
no thanks, pick the category(Games) and just pick a contact method
(request a call from support or Chat is faster).

Hope this helps a bit more.

Best wishes!